Case Study: Teaching Channel achieves fast, reliable website performance with New Relic

Teaching Channel - Customer Case Study

Teaching Channel is a national nonprofit that streams documentary-quality classroom videos and resources to K–12 educators, so reliable, fast site performance is critical—teachers have little time and the organization aims for near-100% uptime. Running a hybrid Ruby on Rails environment, the team needed visibility into real user experience across cloud and on-prem components to catch problems before they impacted teachers.

They adopted New Relic for its easy web-based deployment and Real User Monitoring, which lets them drill from end-user performance into application processes to locate root causes. That led to faster diagnosis and fixes across network, DOM and database layers, broad engineering buy-in, greater operational efficiency, and a payback in roughly a week—plus scalable pricing and plans to share consolidated dashboards.

Teaching Channel

Demian Entrekin

Chief Technology Officer