Case Study: Credit Sense Australia achieves 80% faster issue diagnosis and lower AWS costs with New Relic

Credit Sense Saves on AWS Bill and Achieves 80% Reduction in MTTD with New Relic

Credit Sense Australia, a financial services platform helping consumers securely share data for faster credit assessment, needed better visibility into its cloud environment as its AWS-based services became business-critical. Before New Relic, the team had little monitoring and struggled to diagnose issues quickly, which put customer onboarding and sales funnels at risk.

Credit Sense Australia implemented New Relic to gain full-stack observability, create dashboards, track deployments, and map AWS resources to service costs. With New Relic, the company reduced AWS costs by 26%, cut mean time to diagnose problems by 80%, and improved confidence during its migration from Rackspace to AWS, while also speeding up deployment testing and decision-making.

Credit Sense Australia

Lucas Daoud

Head of Business Infrastructure