SS&C Blue Prism B2B Case Studies & Customer Successes

AB InBev achieves a 40% CSAT boost and $1.2M annual value with SS&C Blue Prism

AB InBev

Abhay Kumar

Automation CoE Lead

ABANCA achieves 99% of COVID-19 loan deposits within 24 hours with SS&C Blue Prism

Abanca

Carlos Gonzalez Jardon

IT Governance and Operations

ABANCA achieves 60% faster responses to customer inquiries with SS&C Blue Prism

Abanca

Roberto Lopez Rodriguez

Manager RPA and IA

ABB achieves global efficiency and business excellence with SS&C Blue Prism intelligent automation

ABB

Akshay Nigam

Global Program Manager, Smart Automation and Advanced Analytics, GBS Procurement and Logistics

ABB achieves rapid, demand-first automation and significant efficiency gains with SS&C Blue Prism

ABB

Martin Tomczak

Head of Strategy, Process Excellence & Digital

AGCO achieves 94,000+ work hours saved and 24/7 scheduling with SS&C Blue Prism

AGCO

Levente Illés

Head of Intelligent Automation

AGCO reclaims 94,000+ work hours and speeds quotes from days to minutes with SS&C Blue Prism

AGCO

Levente Illés

Head of Intelligent Automation

AGCO achieves 94,000 work hours returned and scalable, repeatable automation with SS&C Blue Prism

AGCO

Levente Illés

Head of Intelligent Automation

Ageas achieves fear-free Digital Workforce success with SS&C Blue Prism

Ageas

Kate Payne

Automation Manager

Agilent achieves 50% faster invoice processing and improved vendor relationships with SS&C Blue Prism Decipher IDP

Agilent

Manmeet Kathuria

Finance Director – Corporate Collections, Credit and Payables

Agristo achieves seamless post-Brexit UK entry for 1,000 trucks per month with SS&C Blue Prism

Agristo

Martijn Mennen

Chief Information Officer

AJ Bell achieves 51% time savings and 30% efficiency gains with SS&C Blue Prism

AJ Bell

Tim Woodsmith

Senior RPA Manager

Alberta Health Services achieves improved patient care and operational efficiency with SS&C Blue Prism

Alberta Health Services

Jesse Tutt

Program Director Intelligent Automation

Alfa-Bank achieves 90x faster customer request processing (3 min → 2 sec) with SS&C Blue Prism

Alfa-Bank

Anastasia Izykova

Head of Performance Improvement

Allianz reclaims 10,000 employee hours/month and automates 2.5M transactions annually with SS&C Blue Prism

Allianz

Chris Hartley

Business Simplification Practice Lead

America's Largest and Most Venerable Fund cuts data transfer time by more than 80% with SS&C Blue Prism

America Largest And Most Venerable Fund

An American financial services company eliminates backlog and reclaims 18,000 annual hours with SS&C | Blue Prism Chorus BPM

American Financial Services Company

Anon-UK-Retailer automates 18,000 journal entries and saves 7,000 hours with SS&C Blue Prism

Anon-UK-Retailer

Aplus achieves streamlined Salesforce integration and substantial time savings with SS&C Blue Prism

Aplus

Noriaki Ozawa

Operation Planning Department

Aristocrat achieves scalable intelligent automation and superior customer service with SS&C Blue Prism

Aristocrat

Karin Tassotti

Project Manager, Finance - ERP Project

Arla Foods achieves doubled savings and faster service processing with SS&C Blue Prism

Arla Foods

Marciej Obuchowski

Process Automation Manager

Armanino LLP achieves 57% faster client cash settlements and 14,800 hours saved with SS&C Blue Prism

Armanino LLP

Benson Yang

Automation Portfolio Manager

Arvato achieves major back-office efficiency and 80% transaction cost savings with SS&C Blue Prism

Arvato

Debra Maxwell

Chief Executive Officer

ATB Financial achieves 99% faster turnaround and returns 70 FTE to the business with SS&C Blue Prism

ATB Financial

Dan Semmens

Managing Director of Transformation - Process Automation, BPM

ATB Financial achieves 99% faster turnaround and 20% fewer call center calls with SS&C Blue Prism

ATB Financial

Dan Semmens

Managing Director of Transformation - Process Automation, BPM

Aviva achieves millions saved and 1.4 million hours returned to the business with SS&C Blue Prism

Aviva

Tim Wickman

Automation Platform Manager

Banco Galicia achieves 16,700 hours saved and $2.9M cost avoidance with SS&C Blue Prism

Banco Galicia

Banco Popular Dominicano achieves 700% productivity increase with SS&C Blue Prism

Banco Popular Dominicano

Christopher Paniagua

Executive President

Banco Santander achieves under-3-minute loan approvals and 57,000 hours back to the business with SS&C Blue Prism

Banco Santander

Banco Santander funds COVID-19 emergency loans in two minutes with SS&C Blue Prism

Banco Santander

Silvina Montemartini

Head of RPA

Banco Santander achieves 85% faster new‑hire onboarding with SS&C Blue Prism

Banco Santander

Silvina Montemartini

Head of RPA

Banco Supervielle achieves 100% compliance and faster processing with SS&C Blue Prism

Banco Supervielle

Mariana Dominguez

RPA Lead

Banner Health achieves migration of 72 million electronic medical records and saves 1.2M employee hours with SS&C Blue Prism

Banner Health

Banner Health achieves streamlined pharmacy reimbursements and significant cost savings with SS&C Blue Prism

Banner Health

Banorte achieves 60% faster credit application handling with SS&C Blue Prism

Banorte

Luis Ferreiro Bravo

Executive Director of Operational Solutions and Information

Banque Internationale à Luxembourg achieves 100% ROI with SS&C Blue Prism

Banque Internationale a Luxembourg

Pedro Faria

Automation Technical Team Leader

British Telecom achieves 20,000+ hours per month saved through intelligent automation with SS&C Blue Prism

British Telecom

Leigh Feaviour

Principal Solution Architect, Intelligent Automation

Bupa achieves immediate COVID-19 test notifications and saves 10,000+ staff hours with SS&C Blue Prism digital workers

Bupa

Cambridge Clothing achieves 57% faster order turnaround with SS&C Blue Prism

Cambridge Clothing

Graham Bass

Chief Financial Officer

Cancer Research U.K. achieves 24-hour cancer referral turnaround with SS&C Blue Prism

Cancer Research U.K

Car Insurance Company (global insurer in Slovakia) achieves real-time premium accuracy, 500K checks/year and €0.4M savings with SS&C Blue Prism

Car Insurance Company

Carrier achieves major efficiency gains and cost savings with SS&C Blue Prism

Carrier

Gundeep Singh

CIO and Chief Digital Officer

Central England Co-operative achieves 97% reduction in record processing time with SS&C Blue Prism

Central England Co-operative

Scott Worth

Performance and Productivity Improvement Manager

Central England Co-operative achieves 60% faster supplier invoice reconciliation with SS&C Blue Prism

Central England Co-operative

Scott Worth

Performance and Productivity Improvement Manager

Certas Energy achieves 93% faster supplier invoice processing with SS&C Blue Prism

Certas

Sean Quinn

Head of Robotic Automation

Chorus saves 5,000 work hours per month with SS&C Blue Prism

Chorus

Robyn Malcolm

Manager Optimization and Insights

Coca-Cola achieves 24-hour business services capacity and improved operational performance with SS&C Blue Prism

Coca-Cola

Karla Younger

Vice President of HR Services

Coca-Cola achieves 16 extra hours per workday and 24/7 HR audits with SS&C Blue Prism

Coca-Cola

Karla Younger

Vice President of HR Services

Coca-Cola Europacific Partners achieves €17 million savings with SS&C Blue Prism intelligent automation

Coca-Cola Europacific Partners

Nicolas Pignon

Head of Intelligent Automation

Connect Health achieves 15,000 hours back and 100,000 automated patient registrations with SS&C Blue Prism

Connect Health

Callum Guthrie

Automation & Quality Manager

ČSOB achieves 75% faster trade finance processing with SS&C Blue Prism

CSOB

Deniza Skantova

Head of IT

ČSOB saves 26,000+ hours and cuts AML data-gathering time by 45% with SS&C Blue Prism

CSOB

Deniza Skantova

Head of IT

Daewon CTS achieves faster customs processing and double revenue growth with SS&C Blue Prism

Daewon CTS

Alex Ha

Chief Executive Officer

Danica Pension achieves 20% digital workforce and 250,000+ hours returned with SS&C Blue Prism

Danica Pension

Indika Engholm

Solution Architect

Danica Pension achieves 491,000 hours back and boosts customer satisfaction with SS&C Blue Prism

Danica Pension

Janus Kierkegaard

Head of AI and Automation

Defense Logistics Agency (DLA) achieves 56% improved bid tracking and faster contract awards with SS&C Blue Prism

Defense Logistics Agency (DLA)

Discover Financial Services returns 1M annualized hours and boosts employee upskilling with SS&C Blue Prism

Discover

Jess Lee

Project Manager Digital Servicing & Customer Experience

DNB Bank returns 1.5M hours and saves €70M with SS&C Blue Prism

DNB Bank

Carla Padro

Head of Intelligent Automation

DTCC achieves near-real-time cyber threat prevention and up to 96% faster threat analysis with SS&C Blue Prism

DTCC

Tanya Middlebrooks

Director Business Architecture and Robotics & Enterprise Automation

DTE Energy achieves enterprise-wide productivity gains and significant time savings with SS&C Blue Prism

DTE Energy

Ajay Gupta

RPA Lead

DTE Energy achieves 250,000 annual hours saved with SS&C Blue Prism

DTE Energy

Ajay Gupta

RPA Lead

DTE Energy achieves 250,000 annualized hours saved with SS&C Blue Prism

DTE Energy

Ajay Gupta

RPA Lead

DTE Energy achieves 250,000 annualized hours saved and improved employee qualification compliance with SS&C Blue Prism

DTE Energy

Ajay Gupta

RPA Lead

East Suffolk and North Essex NHS Foundation Trust achieves £2.1M in savings and 15,000+ appointments rescheduled with SS&C Blue Prism

East Suffolk and North Essex NHS Foundation Trust

East Suffolk and North Essex NHS Foundation Trust achieves 75% faster GP referral processing and £220,000 annual savings with SS&C Blue Prism

East Suffolk and North Essex NHS Foundation Trust

Eastspring Investments achieves 380% greater financial benefits and 20,000 annual hours saved with SS&C Blue Prism

Eastspring Investments

Sean Lee

Director of Controls, Innovation and Change

Equinix reclaims up to 7,000 annual hours and speeds supplier responses by 60% with SS&C Blue Prism

Equinix

Jaideep Vijayakar

Director of Finance Strategy and Transformation

Equinix reclaims 175,000+ employee hours and $7M cost avoidance with SS&C Blue Prism

Equinix

Edwin Douglass

Vice President for Transformation

ERGO achieves rapid hail-damage claim processing — 80% of 4,000+ claims handled in one week with SS&C Blue Prism

ERGO

Fabian Stolz

Head of Robotics Competence Center

ERGO meets regulatory deadlines for contract transfers and clears a six‑month backlog with SS&C Blue Prism

ERGO

Fabian Stolz

Head of Robotics Competence Center

Eversource achieves $15M in value and returns 150,000 hours/month to the business with SS&C Blue Prism

Eversource

Shane Kokoruda

Vice President

Financial Institutions achieve faster business intelligence and easier data‑driven decisions with SS&C Blue Prism and Information Builders

Financial Institution

Financial Services Provider achieves 75% faster ESG reporting with SS&C Blue Prism

Financial Services Provider

First2Protect achieves 24/7 application processing and 100 hours saved with SS&C Blue Prism

First2Protect

Marie Fursdon

Operations Manager

First2Protect achieves 24/7 customer support and frees advisers to deliver higher-quality service with SS&C Blue Prism

First2Protect

Marie Fursdon

Operations Manager

Fonterra achieves 2-hour-to-10–20-minute processing and NZ$180,000 annual savings with SS&C Blue Prism

Fonterra

Tina Short-Tupaea

Head of Intelligent Automation

Fortune 500 Bank achieves rapid PPP compliance and 175,000 hours saved with SS&C Blue Prism

Fortune 500 Bank

Fremantle achieves 99% faster producer share reporting and improved finance productivity with SS&C Blue Prism

Fremantle

Gillian Ahluwalia

Finance Director

Frende Forsikring achieves faster customer responses and 15% automation with SS&C Blue Prism

Frende Forsikring

Emile Schjeldsøe Berg

IT developer, AI/ML

Getnet achieves 86% reduction in call center calls and faster merchant installs with SS&C Blue Prism

Getnet

Global Communications Service Provider achieves ultrafast robotic scale and 25% faster finance cycles with SS&C Blue Prism

Global Communications Service Provider

Global Defense Technology & Systems achieves near-100% shower water reuse for deployed troops with SS&C Blue Prism

Global Defense Technology & Systems, Inc. (GTEC)

Rich Riddle

Director of Advanced Systems

HVAC Company Uses RPA to Cut Total Cost of Ownership for Legacy Devices

Global HVAC Company

Global Manufacturing Company achieves 35% reduction in inventory management effort with SS&C Blue Prism

Global Manufacturing Company

goto.energy expands profit margins and boosts shareholder value with SS&C Blue Prism

Goto.Energy

Evan Salway

Chief Financial Officer

Guy’s and St. Thomas’ NHS Trust reduces waiting-list errors by 54% and reclaims 650 staff hours with SS&C Blue Prism

Guy’s and St. Thomas’ NHS Trust

Annabel Balcombe

Performance Improvement Manager

H&R Block achieves scalable seasonal capacity and $500K annual savings with SS&C Blue Prism

H&R Block

Josh Tieman

Director, Enterprise Productivity & Intelligent Automation

Hapag-Lloyd reclaims 313,000+ hours and scales 24/7 digital workers with SS&C Blue Prism

Hapag-Lloyd

Mateusz Linda

Director, Robotic Process Automation

Hapag‑Lloyd reclaims 500,000 hours and boosts service quality with SS&C Blue Prism Intelligent Automation

Hapag-Lloyd

Javier Verstraete

Senior Director, Global Business Support

Harz Energie achieves 2,200 hours saved and 90-second move-ins with SS&C Blue Prism

Harz Energie

Healthcare Holdings Limited achieves dramatic onboarding time savings and fewer errors with SS&C Blue Prism (Matilda digital worker)

Healthcare Holdings Limited

Lloyd McCann

Head of Digital Health

Commercial Healthcare Provider achieves faster test results, reduced wait times and streamlined claims processing with SS&C Blue Prism

Healthcare Provider

HomeBrace achieves accessible, user‑friendly smart‑home control with SS&C Blue Prism

HomeBrace

Thomas Rosner

Managing Director

Hovis achieves zero-error master data and 24/7 digital workforce with SS&C Blue Prism

Hovis

Dominic Howson

Supply Chain Planning & IS Director

New Mexico Human Services Department achieves 99% faster newborn Medicaid processing and returns 100,000+ staff hours with SS&C Blue Prism

Human Services Department

Shanita Harrison

Customer Innovation Director

Hutt Valley District Health Board achieves 100% e-referral accuracy and $527,000 savings with SS&C Blue Prism digital workforce

Hutt Valley

Indiana University Health achieves more than 30% faster pre-registrations with SS&C Blue Prism

Indiana University Health

Bryan Daniels

VP of Revenue Cycle IS

International Financial Data Services achieves scalable, location-agnostic global servicing with SS&C Blue Prism Chorus

International Financial Data Services

Richard Barrett

Chief Operating Officer

inTouch achieves faster referral processing and greater support capacity with SS&C Blue Prism

inTouch

Invesco achieves $1.44M annual savings and ~90% time efficiency with SS&C Blue Prism

Invesco

Ashish Jha

Director of Automation Solutions, Innovation and Capabilities

Invesco achieves double ROI and $2.1M annual savings with SS&C Blue Prism

Invesco

Ashish Jha

Director of Automation Solutions, Innovation and Capabilities

Jabil achieves $75,000/month savings and 96% faster delivery documentation with SS&C Blue Prism

Jabil

Renee Liu

Operations Development Director

Jaguar Land Rover achieves multi‑million‑pound savings and scalable automation with SS&C Blue Prism

Jaguar Land Rover

Robert Kesterton

Head of Continuous Improvement

Jaguar Land Rover achieves £1M+ in value and uncovers new business opportunities with SS&C Blue Prism

Jaguar Land Rover

Robert Kesterton

Head of Business Optimisation

John Lewis achieves scalable RPA and major efficiency gains with SS&C Blue Prism

John Lewis

Alec Sutherland

Partner & Automation Technical Lead (RPA)

John Lewis & Partners achieves faster resale, reduced markdowns and lower handling costs with SS&C Blue Prism

John Lewis

Alec Sutherland

Partner & Automation Technical Lead (RPA)

John Lewis & Partners achieves automated price‑match processing of 15,000 weekly queries and saves 62 workdays with SS&C Blue Prism

John Lewis

Alec Sutherland

Partner & Automation Technical Lead (RPA)

John Lewis & Partners achieves rapid fraud detection and saves 100 days with SS&C Blue Prism

John Lewis

Alec Sutherland

Partner & Automation Technical Lead (RPA)

KFM (King’s College Hospital subsidiary) achieves rapid processing of 1,000 pharmacy invoices per month with SS&C Blue Prism

KFM

Sam Proposch

RPA Lead

KFM achieves 63% faster order-to-delivery and £365,000 annual savings with SS&C Blue Prism

KFM

Sam Proposch

RPA Lead

Kimberly-Clark achieves $140M+ in business value with SS&C Blue Prism intelligent automation

Kimberly-Clark

Sue Piasecki

Chief Enterprise Architect

Korean Aerospace Industries achieves a simplified, higher-performance emergency power system with SS&C Blue Prism

Korean Aerospace Industries

Large Global Retailer achieves 2.5X faster invoice processing and 98% data accuracy with SS&C Blue Prism Decipher IDP

Large Global Retailer

Large Telecommunications Provider achieves 67% faster resolution of complex customer requests with SS&C Blue Prism

Large Telecommunications Provider

Laya Healthcare identifies duplicate invoices 49% faster with SS&C Blue Prism Decipher IDP

Laya Healthcare

Eoin McAndrew

RPA Lead

Laya Healthcare achieves 99% faster delivery of critical customer documentation and 70% faster claims processing with SS&C Blue Prism

Laya Healthcare

Eoin McAndrew

RPA Lead

Leading Energy Company achieves $16M in business value and improved well performance with SS&C Blue Prism Digital Workers

Leading Energy Company

Leading Financial Services Organization achieves 90% faster processing of bereavement requests with SS&C Blue Prism

Leading Financial Services Organization

Leading Insurance Company Ansvar achieves centralized customer service and improved renewal retention with SS&C Blue Prism

Leading Insurance Company

Craig Gorin Ansvar

Project Manager PMO

Leading Luxury Retailer achieves seconds-fast customer responses and reduced handling time with SS&C Blue Prism

Leading Luxury Retailer

Leading Multi-National Corporation reclaims 25,000+ hours and boosts finance productivity 1,500% with SS&C Blue Prism

Leading Multi-National Corporation

Leeds Building Society achieves rapid processing of 28,405 mortgage deferrals with SS&C Blue Prism

Leeds Building Society

Katie Marriott

Head of Mortgage Services

Leeds Building Society achieves seamless, scalable mortgage product transfers with SS&C Blue Prism

Leeds Building Society

Keith Woof

RPA Platform Manager

Life Healthcare achieves up to 5X faster accounts payable processing with SS&C Blue Prism Decipher IDP

Life Healthcare

Jaco Pieterse

Business Solutions Manager

Loadsmart achieves $800K annual savings and 29.6% reduction in margin decay with SS&C Blue Prism

Loadsmart

Justin Berrett

Director of optimization

Lockheed Martin achieves certified lightweight inflight hydraulic backup for the F-35 with SS&C Blue Prism

Lockheed Martin

Lufthansa InTouch achieves 24/7 rapid processing of 100,000+ customer transactions with SS&C Blue Prism

Lufthansa InTouch

Roman Tesar

Site Operations Manager

Lumevity processes 2.1 million COVID-19 claims and saves 180,000 hours with SS&C Blue Prism

Lumevity

Gurunathamoorthy Venkatasubbu

Director of Automation Solutions

Luton Borough Council achieves 5x faster benefits processing and retains 35% of DWP funding with SS&C Blue Prism

Luton Borough Council

Clive Jones

Revenues and Benefits Manager

Major Insurance Company achieves up to 98% mailroom automation accuracy with SS&C Blue Prism Document Automation

Major Insurance Company

Major UK Energy Company reclaims 12,000 hours and boosts profit margins with SS&C Blue Prism

Major UK Energy Company

Manufacturing Company achieves actionable intelligence and operational efficiency with SS&C Blue Prism

Manufacturing Company

Marie Curie achieves 45 days back for staff and improved patient data quality with SS&C Blue Prism

Marie Curie

Rhian Lowe

RPA Analyst and Developer

Mass General Brigham achieves 271,000 hours back to staff and $10M in cost savings with SS&C Blue Prism

Mass General Brigham

Benjamin Berkowitz

Director of Intelligent Automation

McMillan Shakespeare Group achieves up to 75% faster processing and 21,000+ hours saved annually with SS&C Blue Prism

McMillan Shakespeare Group

Luke Mussared

Automation Lead

Mencap (charity for people with learning disabilities) achieves £120,000 in savings and 50 hours/month back with SS&C Blue Prism

Mencap

Thomas Bayliss

Payroll Team Manager

Mercy Radiology achieves automated online bookings and 90% hands-free confirmations with SS&C Blue Prism

Mercy Radiology

Lloyd McCann

CEO and Head of Digital Health

Mercy Radiology achieves $200K/month cashflow boost and 98% automated invoicing with SS&C Blue Prism

Mercy Radiology

Lloyd McCann

CEO and Head of Digital Health

Mid Essex Hospital Services NHS Trust achieves 100% integration coverage and improved patient flow with SS&C Blue Prism

Mid Essex Hospital Services NHS Trust

Kate Thompson

ICT Director

Mid Essex Hospital Services NHS Trust achieves improved patient flow and full attendance tracking with SS&C Blue Prism

Mid Essex Hospital Services NHS Trust

Kate Thompson

ICT Director

Middle Eastern Commercial Bank responds 2x faster to secure customer inquiries with SS&C Blue Prism

Middle Eastern Commercial Bank

Midland Credit Management achieves faster dispute resolution and returns thousands of hours with SS&C Blue Prism

Midland Credit Management

Jaison Thomas

Managing Director

Milaha achieves 64% faster invoice processing and rapid handling of hundreds of invoices daily with SS&C Blue Prism

Milaha

Ministry of Justice Spain achieves faster judicial processing and major cost savings with SS&C Blue Prism

Ministry of Justice Spain

Aitor Cubo Contreras

Director General of Digital Transformation of the Administration of Justice

MMC achieves 100% accurate client onboarding with SS&C Blue Prism

MMC

Sarah Cremeans

Developer

MMC achieves 98% reduction in monthly trade rebalancing time with SS&C Blue Prism

MMC

Alex Balle

Transfers and Trading Manager, Wealth Operations

Mölndal achieves faster social assistance for citizens with SS&C Blue Prism

Mölndal

Annika Samuelsson

Head of Digitalization and IT

Monmouthshire Building Society achieves faster mortgage processing and 90 hours/month savings with SS&C Blue Prism

Monmouthshire Building Society

Jack Lavington

RPA Developer Team Leader

Monmouthshire Building Society achieves rapid, accurate mortgage offer dispatch with SS&C Blue Prism

Monmouthshire Building Society

Becky Powell

Underwriter

Monmouthshire Building Society achieves faster, error-free valuation reporting and regulatory compliance with SS&C Blue Prism

Monmouthshire Building Society

Narinder Deswal

Lending Operations Team Leader

Multinational Electronics Retailer achieves 1M+ automated transactions and 20% improved call answering with SS&C Blue Prism

Multinational Electronics Retailer

NASA achieves virtually leak-proof helium seals for Curiosity’s SAM with SS&C Blue Prism

NASA

National Benefit Services achieves 20% year-on-year growth without additional hiring with SS&C Blue Prism Chorus BPM

National Benefit Services

Jeff Ritter

SVP of Technology

National Grid achieves 950% ROI in two years with SS&C Blue Prism

National Grid

Michael Zinzmyer

Director of Robotic Process Automation

National Police Force achieves ESG goals and enhances public safety with SS&C Blue Prism

National Police Force

NHS Aneurin Bevan Health Board updates 1.5 million+ vaccination records and improves COVID-19 risk assessment with SS&C Blue Prism

NHS Aneurin Bevan Health Board

Jason Burrage

RPA Architect

NHS Aneurin Bevan Health Board achieves 97% faster patient record updates with SS&C Blue Prism

NHS Aneurin Bevan Health Board

Jason Burrage

RPA Architect

NHS Dorset CCG achieves rapid COVID-19 test turnaround and 1,200+ work hours saved with SS&C Blue Prism

NHS Dorset CCG

Paul Wyman

Robotic Process Automation Architect

Nordea achieves end-to-end automation of card requests and 6M+ transactions processed with SS&C Blue Prism

Nordea

Prze Jarosz

Head of Automation Solutions, Robotics IT

Nordea achieves ECB compliance and scalable automation with SS&C Blue Prism

Nordea

Agnieszka Belowska

Head of Robotics

Nordea achieves large-scale automation, reclaiming 1,500 FTE hours and improving customer and employee experience with SS&C Blue Prism

Nordea

Ossi Leikola

Head of Operations

Norfolk County Council achieves faster citizen responses and saves 133 hours monthly with SS&C Blue Prism

Norfolk County Council

Keith McDowell

IMT Project Manager

Norsk Stål achieves 50% more production orders and reduced waste with SS&C Blue Prism

Norsk Stål

Espen Sør-Reime

Leader ERP and Digitization

Northrop Grumman achieves reduced hydraulic pressure pulsations on X-47B iron bird with SS&C Blue Prism

Northrop Grumman

Norwegian Tax Administration achieves 3,000 employee hours saved and NOK 6M VAT recovery with SS&C Blue Prism

Norwegian Tax Administration

Håkon Bjørn Ringdal

Head of RPA

Norwegian Tax Administration achieves 85% faster individual tax-rate allocations and 10x processing capacity with SS&C Blue Prism

Norwegian Tax Administration

Håkon Bjørn Ringdal

Head of RPA

Npower achieves £10 million in annual savings with SS&C Blue Prism digital workforce

Npower

npower achieves rapid, secure remote access during COVID-19 with SS&C Blue Prism intelligent automation

Npower

Paul Tudberry

UK Robotic Process Automation Lead

npower achieves 18 million annual transactions with SS&C Blue Prism

Npower

Paul Tudberry

UK Robotic Process Automation Lead

NUHS achieves 30-second COVID-19 test registration and saves 18 hours/day with SS&C Blue Prism

NUHS

Nuuday insources 500 tasks and saves 1.8 million DKK with SS&C Blue Prism

Nuuday

Nina Winther Jensen

Head of Business Process Management

Ohio’s Hospice achieves improved patient and employee experience and 24,000 hours back with SS&C Blue Prism

Ohio’s Hospice

Justin Leiwig

Director

Old Mutual achieves 22 million minutes saved for employees with SS&C Blue Prism

Old Mutual

Tags Moodley

Chief Customer Experience Director

Old Mutual achieves 99% of funeral claims paid within eight hours with SS&C Blue Prism (Chorus BPM)

Old Mutual

Craig Bestall

Head of Corporate Administration and Servicing

Old Mutual achieves 70% cost savings and faster, downtime-free automation with SS&C Blue Prism Professional Services

Old Mutual

Luqmaan Mohammed

Head of RPA

OP Financial Group achieves €40M cost savings and 1,000 years of customer time saved with SS&C Blue Prism

OP Financial Group

Jukka Moilanen

Product Owner of Robotics

Outsource Automation Solutions Limited achieves secure, flexible client automation with SS&C Blue Prism

Outsource Automation Solutions Limited

Jason Burrage

Chief Operating Officer & Chief Technology Officer

Pets at Home achieves rapid, empathetic customer service with SS&C Blue Prism

Pets at Home

Jordan Wain

Pets at Home

Pfizer achieves 500,000 hours back to employees and ~88% faster clinical trial data processing with SS&C Blue Prism

Pfizer

Namita Pande

Enterprise Automation Team Intake and Portfolio Lead

Pilot Company achieves greater efficiencies and team member satisfaction with SS&C Blue Prism

Pilot Company

Rebecca Williams

RPA Manager

Port of Rotterdam achieves VAT compliance and operational efficiency with SS&C Blue Prism

Port of Rotterdam

Wouter Hoving

RPA Lead

Port of Rotterdam achieves faster, more reliable automation migration with SS&C Blue Prism Professional Services

Port of Rotterdam

Wouter Hoving

Process Design Team Manager

Portsmouth Hospitals University NHS Trust achieves a 33% increase in maternity appointment capacity with SS&C Blue Prism

Portsmouth Hospitals University NHS Trust

Lynn Woolley

Director of Maternity Services and Midwifery

Prosegur achieves faster, more accurate operations and improved client experience with SS&C Blue Prism

Prosegur

Fernando Cisneros Villa

Corporate Director of Digitalization, Automation and Robotics

Prosegur achieves €12M in savings and 600,000 hours back with SS&C Blue Prism

Prosegur

Fernando Cisneros Villa

Corporate Director of Digitalization, Automation and Robotics

Prosegur achieves +100% ROI within 18 months and €12M cost avoidance with SS&C Blue Prism

Prosegur

Fernando Cisneros Villa

Corporate Director of Digitalization, Automation and Robotics

Proximus achieves 1,000 days saved and improved staff morale with SS&C Blue Prism

Proximus

Geert Goethals

Director, IT Solutions Team

Proximus achieves GDPR compliance and same-day opt-outs with SS&C Blue Prism

Proximus

Geert Goethals

Director, IT Solutions Team

Proximus achieves rapid error correction and SLA compliance with SS&C Blue Prism

Proximus

Jan Vandekerckhove

RPA Developer, Development & Automation Solutions Team

Prudential Singapore reduces carbon footprint and reclaims 100,000+ hours with SS&C Blue Prism

Prudential

PTT Digital achieves 85% faster month-end reporting with SS&C Blue Prism

PTT Digital

Pattanachat Kangawekin

IPAC Lead

Raytheon achieves rapid, enterprise-scale value delivery with SS&C Blue Prism intelligent automation

Raytheon

T.J. Theodore

Digital Workforce Architect

Rebel Energy achieves rapid launch readiness, increased agility and reduced cost-to-serve with SS&C Blue Prism

Rebel Energy

Dan Bates

Co-Founder and CEO

Riksbyggen achieves 30,000 hours saved annually with SS&C Blue Prism

Riksbyggen

Nina Mårvad

Head of Operations Support

S&P Global Ratings saves 8,000 hours annually and scales citizen-developer automations with SS&C Blue Prism

S&P Global Ratings

Richard Cornish

Head of Advanced Automation

Schroders saves 5,000 hours and accelerates equity reporting with SS&C Blue Prism

Schroders

Hokito Lew

Automation Manager

Select Health achieves 95% faster claims processing with SS&C | Blue Prism Chorus BPM

Select Health

Marianne White

AVP Claims Operations

Select Health achieves 93% faster resolution of unexpected medical bills with SS&C Blue Prism Chorus BPM

Select Health

Juan Castaneda

Business Analyst

Ser Educacional achieves 24/7 automated billing and zero-error processing with SS&C Blue Prism

Ser Educacional

Janyo Dinizs

Chief Executive Officer

Ser Educacional reduces monthly billing from 1,920 to 9 hours and achieves zero errors with SS&C Blue Prism

Ser Educacional

Joaldo Dinizs

Innovation and Services Executive Director

Ser Educacional achieves rapid productivity gains and 64,000 hours back to the business with SS&C Blue Prism

Ser Educacional

Joaldo Dinizs

Innovation and Services Executive Director

Shop Direct Group achieves agile, cost-saving back-office automation with SS&C Blue Prism

Shop Direct Group

Marie Marsden

Head of Credit Operations

Shop Direct Group achieves rapid product launch and fast ROI with SS&C Blue Prism

Shop Direct Group

Marie Marsden

Head of Credit Operations

Siam Commercial Bank returns 100,000 hours to the business with SS&C Blue Prism

Siam Commercial Bank

Bundit Chamrastarangkool

SVP, Robotic Process Automation

Siam Commercial Bank achieves rapid processing of 100,000 COVID-19 relief applications in 4 weeks with SS&C Blue Prism

Siam Commercial Bank

Christian Roland

Former Head of Transformation

Siam Commercial Bank achieves 10-minute ATM refunds and fully automated error resolution with SS&C Blue Prism

Siam Commercial Bank

Christian Roland

Former Head of Transformation

Siemens achieves cognitive RPA innovation and automates 280,000+ hours with SS&C Blue Prism

Siemens

Nikolas Barth

Head of Innovation and Digitalization, Business Process Shared Services

SILAC achieves 50-75% faster processing and improved customer service with SS&C Blue Prism Chorus BPM

SILAC

Kylie Gormly

Vice President of Customer Experience

South Kesteven District Council achieves same-day housing application processing and backlog elimination with SS&C Blue Prism

South Kesteven District Council

South Kesteven District Council achieves scalable, cost-effective intelligent automation with SS&C Blue Prism

South Kesteven District Council

South Kesteven District Council achieves improved customer experience and faster, more consistent service delivery with SS&C Blue Prism

South Kesteven District Council

Lee Sirdifield

Strategic Director, Transformation and Change

Sparebank 1 SamSpar achieves rapid scaling to handle a 5,800% surge in inquiries with SS&C Blue Prism

Sparebank 1 SamSpar

State Street achieves 49% faster customer access to trading with SS&C Blue Prism

State Street

State Tax Administration Government achieves enhanced customer experience and $79M savings with SS&C Blue Prism

State Tax Administration Government

State's Department of Transportation achieves improved citizen experience and operational efficiency with SS&C Blue Prism

State’s Department of Transportation

Suffolk County Council achieves 60% faster referrals — from up to a week to within an hour — with SS&C Blue Prism

Suffolk County Council

Richard Small

Intelligent Automation and RPA Lead

Sysco achieves rapid digital workforce scale — processing 6.2M transactions and reclaiming 250,000 work hours with SS&C Blue Prism

Sysco

Kim Meredith

Business Technology Lead

Teachers Federal Credit Union achieves 50% faster member transactions and saves 8 million clicks with SS&C Blue Prism

Teachers Federal Credit Union

Suresh Renganathan

Chief Technology Officer

Telefonica O2 achieves 650–800% 3-year ROI and automates 400,000–500,000 monthly transactions with SS&C Blue Prism

Telefonica

Wayne Butterfield

Head of Digital Service Innovation & Transformation

Telefonica achieves 80% reduction in call handling time with SS&C Blue Prism

Telefonica

Javier Magdalena Pinilla

Director Simplification and Robotization

Telefónica Germany saves 150,000 minutes per month and halves contract renewal time with SS&C Blue Prism

Telefonica

Klaus Paul

Senior Manager, Simplification

Telefónica Spain achieves scalable, resilient, high-quality customer care with SS&C Blue Prism

Telefonica

Javier Magdalena Pinilla

Director Simplification and Robotization

Teranet achieves 75% faster real estate transactions with SS&C Blue Prism

Teranet

Sumon Banerjee

Director Intelligent Automation and Strategic Initiatives

Thames Valley Police achieves faster safeguarding and frees thousands of officer hours with SS&C Blue Prism

Thames Valley Police

Tom Kempster

Head of Innovation Technology

The Co-Operative Bank achieves 80% reduction in processing costs with SS&C Blue Prism

The Co-Operative Bank

Joanne Masters

Business Systems Manager

The Co-operative Bank achieves significant FTE savings and rapid ROI with SS&C Blue Prism

The Co-Operative Bank

Joanne Masters

Business Systems Manager

The Co-operative Bank achieves 80% process automation and faster regulatory compliance, freeing staff to support customers with SS&C Blue Prism

The Co-Operative Bank

Joanne Masters

Business Systems Manager

The Hershey Company achieves $7.4M inventory recovery with SS&C Blue Prism intelligent automation

The Hershey Company

Martin Rupert

Head of Business Process Automation

The Very Group achieves £4.2M in fraud cost savings and rapid customer credits with SS&C Blue Prism

The Very Group

Lindsay Harrison

Business Agility Manger

The Very Group achieves greater agility and improved customer satisfaction with SS&C Blue Prism

The Very Group

Marie Marsden

Head of Credit and Insurance Operations

Thomas Miller achieves up-to-the-minute, backlog-free fleet transfer data with SS&C Blue Prism

Thomas Miller

Greg Fleming

Chief Information Officer

Thomas Miller speeds club renewal processing and increases scalability with SS&C Blue Prism

Thomas Miller

Greg Fleming

Chief Information Officer

Thomas Miller achieves 24/7 automation, faster renewals and rapid backlog clearance with SS&C Blue Prism

Thomas Miller

Greg Fleming

Chief Information Officer

Tolko achieves rapid, low-cost motor replacement and improved production uptime with SS&C Blue Prism

Tolko

TransUnion achieves 24/7 operations and 70% transaction automation with SS&C Blue Prism

TransUnion

Christopher O’Neill

Senior Vice President, Operations

Trygg-Hansa achieves 95% faster personal property claims processing with SS&C Blue Prism

Trygg-Hansa

Johan Engholm

Head of Intelligent Automation

U.K. Healthcare Provider achieves rapid, automated transfer of referrals into Epic with SS&C Blue Prism

U.K. Healthcare Provider

U.K. Healthcare Provider achieves 4,000 hours reclaimed and 41 processes automated in six months with SS&C Blue Prism

U.K. Healthcare Provider

U.S. Army achieves rapid CH-47 start-up and improved readiness with SS&C Blue Prism

U.S. Army

Paul Phillips

Alabama Air National Guard

UK Bank achieves rapid processing of £9.5bn in bounce-back loans with SS&C Blue Prism

UK Bank

UK Bank processes 250,000 overdraft extension requests and reclaims 13,500 staff hours with SS&C Blue Prism

UK Bank

UK Bank achieves rapid mortgage relief—processing 500,000 payment holidays with SS&C Blue Prism

UK Bank

Uniper achieves automation at scale and faster, more accurate billing with SS&C Blue Prism Robotic Operating Model

Uniper

Nancy Sachdeva

RPA Process Automation Coe Lead

United Utilities achieves industry-leading customer service with SS&C Blue Prism

United Utilities

Genevieve Wallace Dean

Head of Robots

United Utilities achieves no-delay, scalable meter request processing with SS&C Blue Prism intelligent automation

United Utilities

Genevieve Wallace Dean

Head of Robots

United Utilities achieves 2,000 hours saved annually by automating text messaging with SS&C Blue Prism

United Utilities

Genevieve Wallace Dean

Head of Robots

United Utilities achieves 24x faster reporting and on-demand updates with SS&C Blue Prism

United Utilities

Genevieve Wallace Dean

Head of Robots

University Hospitals Birmingham NHS Foundation Trust achieves improved patient service and reduced operational costs with SS&C Blue Prism

University Hospitals Birmingham NHS Foundation Trust

Steve Chilton

Director of IT Services

University Hospitals Birmingham NHS Foundation Trust achieves rapid NPfIT PAS integration and 50% staff efficiency gains with SS&C Blue Prism

University Hospitals Birmingham NHS Foundation Trust

Steve Chilton

Director of IT Services

University Hospitals Birmingham NHS Foundation Trust updates 50,000 patient records and stops inappropriate communications with SS&C Blue Prism

University Hospitals Birmingham NHS Foundation Trust

Dean Grinham

Program Delivery Manager

University Hospitals Birmingham NHS Foundation Trust achieves rapid, accurate pharmacy stock control and cost savings with SS&C Blue Prism

University Hospitals Birmingham NHS Foundation Trust

Dean Grinham

Program Delivery Manager

University Hospitals of Morecambe Bay NHS Foundation Trust achieves 36,024 hours returned and £546,588 saved in 5 months with SS&C Blue Prism

University Hospitals of Morecambe Bay NHS Foundation Trust

Marc Hadwin

Head of Digital Services

University of Calgary achieves 70% reduction in manual effort with SS&C Blue Prism

University of Calgary

Daniel Morin

RPA Manager

United Overseas Bank (UOB) saves SG$10M and speeds mortgage processing 30% with SS&C Blue Prism intelligent automation

UOB

Spencer Chua

Senior Vice President, Group Markets and Enterprise Technology

Utilita achieves automation-led efficiency and £6.4M debt recovery with SS&C Blue Prism

Utilita

Glyn Turk

Head of IT Development

Utilita achieves rapid prepaid top-ups and £6.4M debt recovery with SS&C Blue Prism

Utilita

Utilita achieves faster customer responses and 50% automated address-change processing with SS&C Blue Prism digital workers

Utilita

viadonau achieves 15x faster quarterly reporting with SS&C Blue Prism

viadonau

Waitrose & Partners achieves fast, scalable on‑time deliveries with SS&C Blue Prism

Waitrose & Partners

Waitrose & Partners achieves scalable, accurate promotion processing and 400 hours reclaimed with SS&C Blue Prism

Waitrose & Partners

Waitrose & Partners halves fulfillment costs and speeds store inventory replenishment with SS&C Blue Prism

Waitrose & Partners

Walgreens achieves a 73% increase in HR shared services efficiency with SS&C Blue Prism

Walgreens

Curt Burghardt

Vice President of HR Shared Services & Systems

Walgreens achieves a 73% increase in HR shared services efficiency with SS&C Blue Prism

Walgreens

Curt Burghardt

Vice President of HR Shared Services & Systems

Wesleyan achieves 90% faster customer request processing with SS&C Blue Prism

Wesleyan

Paul Williams

Head of RPA

Western Union achieves scalable intelligent automation and 3 million tasks processed with SS&C Blue Prism

Western Union

Gintautas Jonutis

Director, Global Head of Robotics and Intelligent Automation

Western Union achieves 20-second agent limit approvals with SS&C Blue Prism

Western Union

Gintautas Jonutis

Director, Global Head of Robotics and Intelligent Automation

WorldHotels achieves cost and time savings by automating hotel audits with SS&C Blue Prism

WorldHotels

Torsten Rolke

Director Global Revenue

WorldHotels achieves faster audits and lower operating costs with SS&C Blue Prism

WorldHotels

Torsten Rolke

Director Global Revenue

Xchanging achieves 30% cost savings and improved service quality with SS&C Blue Prism

Xchanging

Adrian Guttridge

Executive Director

Zurich UK achieves 3 million transactions processed and improved customer experience with SS&C Blue Prism

Zurich

Alastair Robertson

Head of Continuous Improvement and Automation