Case Study: ABANCA achieves 99% of COVID-19 loan deposits within 24 hours with SS&C Blue Prism

Blue Prism Helps ABANCA Deposit 99% of its Customer’s COVID-19 Loans in Just 24 Hours

ABANCA, the leading financial entity in northwestern Spain with hundreds of branches, faced a sudden surge in transactions and an urgent need to deliver government-backed ICO COVID-19 loans to keep businesses afloat. Having partnered with SS&C Blue Prism since 2016 and deployed a Blue Prism digital workforce, the bank turned to SS&C Blue Prism’s intelligent automation to rapidly scale capacity without adding headcount.

Using SS&C Blue Prism, ABANCA reused existing automation components to configure a loan validation-to-payment process within 24 hours; digital workers processed more than 23,000 financial transactions, enabling the bank to deposit 99% of loans within 24 hours. The program automated 386 tasks, returned 484,600 hours to the business, handled about 500 transactions daily, achieved ROI in three months and delivered €14.2m in cost savings.

Abanca

Carlos Gonzalez Jardon

IT Governance and Operations