Case Study: Arla Foods achieves doubled savings and faster service processing with SS&C Blue Prism

Arla Foods Delivers New Value with Problem-Solving Approach to Process Automation

Arla Foods, the largest dairy producer in Scandinavia, needed to get more strategic value from three years of SS&C Blue Prism connected‑RPA. Rather than simply automating manual tasks, Arla recognized that the most valuable Digital Workers were those that solved business problems—so they sought a way to identify problem‑oriented opportunities across operations and supply chain.

SS&C Blue Prism helped Arla Foods implement a Problem‑Solving Framework through its Center of Excellence, combining connected‑RPA with machine learning, AI and OCR to redesign or create new processes. The approach doubled savings to €1.25M, reduced service ticket processing from 15 minutes to 20 seconds, and avoided €400,000 in product‑expiration costs, accelerating RPA value across the organization.

Arla Foods

Marciej Obuchowski

Process Automation Manager