Case Study: Marie Curie achieves 45 days back for staff and improved patient data quality with SS&C Blue Prism

SS&C Blue Prism Gives Marie Curie Time Back to Focus on Patient Care

Marie Curie, a UK hospice and community nursing charity, faced urgent-referral demands after decommissioning its main patient record system and introducing two new systems. The split systems forced staff to enter duplicate patient information, slowing response times and risking data inaccuracies—so Marie Curie engaged SS&C Blue Prism to create a linked, single patient record and streamline referrals.

SS&C Blue Prism implemented intelligent automation using SS&C Blue Prism Interact forms and digital workers, with their professional services and Knowledge Support coaching Marie Curie’s team through the first automation. The solution automatically captures referral details, updates both record systems, routes referrals to nursing teams and triggers third-party patient pack fulfillment—saving 45 days of staff time annually, improving data quality and increasing employee satisfaction while freeing caregivers to focus on patient care.

Marie Curie

Rhian Lowe

RPA Analyst and Developer