Case Study: Monmouthshire Building Society achieves faster, error-free valuation reporting and regulatory compliance with SS&C Blue Prism

Monmouthshire Building Society Delivers Valuation Reports Faster with Blue Prism Cloud

Monmouthshire Building Society faced delays, omissions and regulatory risk from manually downloading and keying mortgage valuation reports, which slowed lending decisions and consumed staff time. To solve this, the Society implemented SS&C Blue Prism’s Blue Prism Cloud digital worker to automate checking the third‑party portal and populating missing valuation data.

SS&C Blue Prism’s digital worker now downloads reports, fills in missing fields and returns completed reports to staff, processing 187 valuations in one month, returning 4.5 working days to lending operations, eliminating errors and increasing compliance—resulting in faster mortgage decisions and improved member service.

Monmouthshire Building Society

Narinder Deswal

Lending Operations Team Leader