Case Study: University Hospitals Birmingham NHS Foundation Trust achieves rapid NPfIT PAS integration and 50% staff efficiency gains with SS&C Blue Prism

Blue Prism Delivers Seamless Integration With Npfit Pas for Uhb’s Self Service Kiosks Project

University Hospitals Birmingham NHS Foundation Trust needed to deploy self‑service patient registration kiosks that could integrate securely with the NPfIT Patient Administration System (PAS), improve patient flow and data accuracy, and be delivered quickly and cost‑effectively ahead of a new hospital opening. The Trust engaged SS&C Blue Prism to provide a rapid, non‑invasive integration using Blue Prism’s RPA technology to meet tight timelines and strict NPfIT security requirements.

SS&C Blue Prism demonstrated a proof‑of‑concept in days and completed design, testing and deployment in under three months; a two‑month pilot at Selly Oak delivered 51% kiosk uptake, a 50% improvement in staff efficiency, twice‑as‑fast registration versus traditional reception, better PAS data quality, high patient satisfaction and full adherence to NPfIT security standards. SS&C Blue Prism’s solution came in on time and on budget and enabled UHB to pursue further automation initiatives.

University Hospitals Birmingham NHS Foundation Trust

Steve Chilton

Director of IT Services