Case Study: DTE Energy achieves 250,000 annualized hours saved and improved employee qualification compliance with SS&C Blue Prism

DTE Tackles Employee Qualification Compliance the Intelligent Way

DTE Energy, which serves 2.2 million customers in Michigan, faced a compliance and productivity challenge: with a 10,000-person workforce spread across many business units, tracking and renewing operational qualifications before they expired was cumbersome and risked interrupting critical operations. To tackle this, DTE engaged SS&C Blue Prism and its Blue Prism intelligent automation platform.

SS&C Blue Prism implemented intelligent digital workers that integrate with DTE’s SAP system to identify qualifications due to expire within 30 days, generate assessment templates for evaluators, save results to a shared folder, and produce an automated daily report for leadership. The SS&C Blue Prism solution improved compliance and visibility, allowed DTE to automate 35 processes across functions in nine months, and delivered about 250,000 annualized hours saved.

DTE Energy

Ajay Gupta

RPA Lead