Case Study: Commercial Healthcare Provider achieves faster test results, reduced wait times and streamlined claims processing with SS&C Blue Prism

Intelligent Automation, Visualization and Augmented Analytics in Healthcare

Healthcare Provider needed to improve the quality of commercial healthcare operations to gain better operational intelligence, faster decision making and quicker innovation — addressing slow test results, long wait times and complex claims processing. To tackle this, they engaged SS&C Blue Prism and used the Blue Prism digital workforce together with Information Builders’ ibi data and analytics platform and robotic process automation.

SS&C Blue Prism implemented an automated, integrated solution combining intelligent automation, data management and augmented analytics to connect disparate systems, cleanse and master data, automate routine tasks, and surface dashboards and predictive insights. The solution delivered measurable impact: faster test results and reduced wait times, fewer errors and decreased manual workload, improved data quality and regulatory compliance, and overall greater operational efficiency that accelerates innovation and claims processing.