Case Study: Banco Galicia achieves 16,700 hours saved and $2.9M cost avoidance with SS&C Blue Prism

Banco Galicia Finds Half a Million Good Reasons to Use Intelligent Automation

Banco Galicia, Argentina’s largest private bank, needed a faster way to audit 2.6 million credit-card accounts to identify inactive accounts that still generated provider fees. To meet a three-month target and reduce repetitive manual work, the bank turned to SS&C Blue Prism and its Blue Prism intelligent automation (digital workforce) to streamline the data-auditing and account-closure process.

SS&C Blue Prism’s digital workers—deployed in collaboration with Accenture—automatically identified card brands, verified no outstanding balances, closed accounts and informed providers. The automation closed 500,000 non‑operational accounts, avoided $2.9M USD in costs, saved 16,700 manual hours, and now runs monthly to maintain these efficiency gains and free staff for higher‑value work.

Banco Galicia