Case Study: Coca-Cola achieves 16 extra hours per workday and 24/7 HR audits with SS&C Blue Prism

Coca-Cola Has Found an Extra 16 Hours in Every Day Thanks to Intelligent Automation

Coca-Cola turned to SS&C Blue Prism when its HR and finance shared services faced a surge in audit complexity after franchising changes expanded audits from one business unit to eight. The increased volume made running, formatting and exception-checking reports across multiple SAP systems time-consuming and error-prone, so Coca-Cola adopted SS&C Blue Prism’s intelligent digital workforce to drive efficiency and accuracy in its HR audits.

Using SS&C Blue Prism, Coca-Cola heat‑mapped 85% of HR processes, analyzed 150 processes for automation potential and automated more than 50 processes across multiple SAP systems. The solution moved audits from spot checks to 100% of data audited, extended processing from an 8‑hour day to a continuous 24‑hour cycle with no additional staff, and delivered the equivalent of 16 extra hours in every workday while freeing employees for higher‑value work.

Coca-Cola

Karla Younger

Vice President of HR Services