Case Study: Banco Santander achieves under-3-minute loan approvals and 57,000 hours back to the business with SS&C Blue Prism

Lightning Fast Loan Approval at Banco Santander Gets Money to Small Businesses in Minutes

Banco Santander in Argentina needed to rapidly distribute USD $250 million in emergency credit to 50,000 pre‑approved small businesses during COVID‑19. Processing that volume by hand would have pulled about 30 people off other tasks and created unacceptable delays, so the bank engaged SS&C Blue Prism and its Blue Prism digital workers to accelerate loan approvals.

SS&C Blue Prism, with implementation support from Ctrl365, deployed digital workers in 48 hours to capture applications, authorize funding, transfer money and notify customers — cutting end‑to‑end processing to under three minutes per loan. The automation enabled up to 1,300 loans processed daily, helped approve as many as 50,000 clients, and returned roughly 57,000 hours back to the business.

Banco Santander