Case Study: Healthcare Holdings Limited achieves dramatic onboarding time savings and fewer errors with SS&C Blue Prism (Matilda digital worker)

HHL Saves Significant Time by Onboarding Matilda, a Blue Prism Digital Worker

Healthcare Holdings Limited, a New Zealand healthcare group, was using Enboarder to capture new hire information but had to manually transcribe that data into payroll, rostering and other systems — a repetitive process taking 30–45 minutes per person and prone to errors. To solve this, they engaged SS&C Blue Prism and deployed Matilda, an SS&C Blue Prism digital worker, to bridge the gap between onboarding and operational systems.

SS&C Blue Prism’s Matilda automatically distributes Enboarder data across payroll, rostering, next-of-kin, address and emergency-contact records and even cross-checks qualifications, reducing processing time from 30–45 minutes to about 1–2 minutes per new hire. The automation cut error rates from manual transfers and freed significant staff time, allowing Healthcare Holdings Limited employees to focus more on patient care.

Healthcare Holdings Limited

Lloyd McCann

Head of Digital Health