Case Study: Equinix reclaims 175,000+ employee hours and $7M cost avoidance with SS&C Blue Prism

Embracing the Future The Resounding Success of Equinix’s Transformation Journey

Equinix, the world’s digital infrastructure company operating 248 data centers across six continents, faced employees bogged down by manual, repetitive tasks that limited time for strategic work. To accelerate its digital transformation and “find a better way,” Equinix partnered with WonderBotz to deploy an SS&C Blue Prism digital workforce across nine key areas to reduce manual effort, improve productivity and cut costs.

Using SS&C Blue Prism, Equinix scaled an intelligent automation program, upskilled staff and empowered citizen developers through a “digital accelerator community.” An automated source-to-pay (S2P) flow now handles about $3 billion in purchase orders annually with digital workers (Simba, S2P Genie, Stella and Frank) — Frank executes 98% of payments. The SS&C Blue Prism deployment returned an estimated 175,000+ hours to employees, delivered roughly $7 million in cost avoidance, sped purchase-request creation by 97%, improved accuracy and satisfaction, and earned Equinix SS&C Blue Prism’s Transformational Excellence recognition.

Equinix

Edwin Douglass

Vice President for Transformation