Case Study: WorldHotels achieves cost and time savings by automating hotel audits with SS&C Blue Prism

Blue Prism Software automates key customer facing processes for Worldhotels

WorldHotels, an exclusive collection of nearly 500 independent affiliate hotels, faced growing complexity from multiple online distribution channels and rate plans that required constant, manual checks to ensure accurate setup. To streamline this work, WorldHotels adopted SS&C Blue Prism’s RPA platform (using the Automated Hotel Audit/AHA process) to address time-consuming audits and maintain up-to-date rates and system configurations across the portfolio.

SS&C Blue Prism implemented an automated auditing solution that runs a rolling 28‑day audit schedule, extracts contact details, and emails audit reports to both hotels and account managers; WorldHotels received training and now operates the solution independently. The result: significant reductions in operating costs and staff pressure, on-time delivery to budget, and elimination of manual checks that previously took about 45 minutes per hotel—enabling faster, more accurate management reporting and new automation initiatives.

WorldHotels

Torsten Rolke

Director Global Revenue