Case Study: Aristocrat achieves scalable intelligent automation and superior customer service with SS&C Blue Prism

Innovative Aristocrat Adds Intelligent Automation to its Game Plan

Aristocrat, a gaming powerhouse focused on delivering superior customer experience, needed to improve service levels and employee productivity while scaling back‑office operations. To tackle this, the company adopted an SS&C Blue Prism digital workforce to introduce intelligent automation across finance and ERP processes.

Using SS&C Blue Prism, Aristocrat built an internal Robotics Center of Excellence and RPA Board that developed the architecture, trained developers and created a prioritized automation pipeline. The first three finance automations met or exceeded the original scope, delivering rapid, measurable ROI, stronger governance and enthusiastic employee adoption that together improved operational scalability and customer service.

Aristocrat

Karin Tassotti

Project Manager, Finance - ERP Project