Case Study: University Hospitals Birmingham NHS Foundation Trust achieves rapid, accurate pharmacy stock control and cost savings with SS&C Blue Prism

UHB Cures Pharmacy Stock Control Issues Using Intelligent Automation

University Hospitals Birmingham NHS Foundation Trust (UHB) was struggling with poor pharmacy stock visibility and low-quality data, forcing 200–300 manual updates per day — each taking about two minutes — and requiring a full‑time person to manage. To fix this, UHB engaged SS&C Blue Prism and its Blue Prism intelligent automation capabilities to tackle the stock control challenge.

SS&C Blue Prism implemented a circular feedback loop using its Blue Prism intelligent digital workforce to automate roughly 300 daily updates, shifting updates to run in minutes at the start of each day instead of at day’s end. The change delivered up‑to‑the‑minute stock visibility, significant reductions in operating costs, and freed staff time previously spent on manual updates.

University Hospitals Birmingham NHS Foundation Trust

Dean Grinham

Program Delivery Manager