Case Study: The Hershey Company achieves $7.4M inventory recovery with SS&C Blue Prism intelligent automation

Hershey Recovers $7.4 Million in Inventory Using Intelligent Automation

The Hershey Company, one of the world’s largest chocolate manufacturers handling about $7 billion in inventory annually, faced costly miscoding and spoilage in its distribution centers. Manual checks across five systems consumed 25% of one employee’s time and weren’t scalable, so Hershey engaged SS&C Blue Prism to apply intelligent digital workers to improve data accuracy, speed and scalability.

SS&C Blue Prism deployed daily intelligent digital workers that run each morning to find mislabeled products, notify distribution and supply‑planning teams, and automate repetitive cross‑system checks while freeing staff for complex investigations. The automation maximized warehouse rack space, improved production scheduling, delivered payback in under three months, and helped The Hershey Company recover $7.4 million in inventory.

The Hershey Company

Martin Rupert

Head of Business Process Automation