Case Study: DNB Bank returns 1.5M hours and saves €70M with SS&C Blue Prism

DNB Taps Intelligent Automation To Meet Tight Regulatory Deadlines

DNB Bank, Norway’s largest financial services group, faced tightening regulatory deadlines, rising AML compliance risks and growing customer expectations that made manual review of large data volumes slow and risky. To accelerate processes and reduce error, DNB Bank turned to intelligent automation and digital workers from SS&C Blue Prism.

SS&C Blue Prism digital workers automated 230 processes for DNB Bank, returning 1.5 million hours to the business, saving €70 million and eliminating AML errors. Automation cut processing time for customer inquiries and credit card requests by 86%, enabled 90 digital workers to offboard 500,000 non‑compliant accounts, processed 300,000 scanned IDs within 24 hours, and supported pandemic-era loan and insurance workflows—delivering clear compliance, cost and efficiency gains with SS&C Blue Prism.

DNB Bank

Carla Padro

Head of Intelligent Automation