Case Study: KFM (King’s College Hospital subsidiary) achieves rapid processing of 1,000 pharmacy invoices per month with SS&C Blue Prism

Digital Workers Help Kfm Rapidly Process Invoices for King’s College Hospital’s Pharmacy

KFM, a wholly owned subsidiary of King’s College Hospital NHS Foundation Trust that provides procurement and outpatient pharmacy services, was struggling with outdated, non-communicating legacy systems that required staff to manually key in about 1,000 paper invoices per month. To avoid costly system replacements, KFM engaged SS&C Blue Prism and deployed intelligent automation using digital workers alongside optical character recognition (OCR) to bridge the technology gap.

SS&C Blue Prism’s digital workers read, convert and upload invoice data into compatible formats across the hospital network, eliminating repetitive manual entry and allowing staff to focus on negotiating preferred supplier agreements. The solution processes roughly 1,000 pharmacy invoices per month, has enabled KFM to automate 30 additional processes across procurement, HR, finance, supply chain and technician support, and delivered greater flexibility and measurable cost savings.

KFM

Sam Proposch

RPA Lead