Case Study: Defense Logistics Agency (DLA) achieves 56% improved bid tracking and faster contract awards with SS&C Blue Prism

Aerospace Standardization Boosts Support for Military Customers

The Defense Logistics Agency (DLA) faced inconsistent supplier processes across Eaton’s 15 Aerospace Group sites, which obscured upcoming contract opportunities and stretched bid turnaround times. To tackle these inefficiencies, SS&C Blue Prism was engaged to help standardize and automate bid tracking and contract management across sites.

SS&C Blue Prism implemented centralized, standardized processes and automation tools that provided visibility into upcoming DLA contracts, integrated bid-board access and monthly metrics, and captured customer feedback for continuous improvement. The changes drove a 56% improvement in bid tracking and closures, cut award cycle time from six months to four–six weeks, achieved a 100% quote rate on small advance-released quotes, increased annual DLA contracts by 6%, and led to top supplier awards for Eaton facilities.

Defense Logistics Agency (DLA)