Case Study: Old Mutual achieves 70% cost savings and faster, downtime-free automation with SS&C Blue Prism Professional Services

Old Mutual Sets Solid Foundation for RPA Success With Professional Services

Old Mutual Life Assurance South Africa, a leading African financial services firm, needed to upgrade its SS&C Blue Prism RPA platform after migrating to the cloud but before optimizing all applications. With a mature automation program—250 SS&C Blue Prism digital workers running 85 automations across 130 processes—Old Mutual wanted to adopt new features (browser extensions, browser automation agents, API support) while ensuring the upgrade would not cause downtime for its digital workforce.

Working with SS&C Blue Prism professional services and its product assurance offering, Old Mutual executed a three‑phase upgrade (pre‑migration planning, migration/execution, post‑migration) using new infrastructure and parallel environments to virtually eliminate downtime. The SS&C Blue Prism team’s guidance enabled reduced and optimized infrastructure (anticipated to be cut by half), up to 70% cost savings, no system downtime, thousands of faster money‑out transactions processed daily (up to 50% faster), and reduced manual effort—delivering greater stability and faster rollout of new automations.

Old Mutual

Luqmaan Mohammed

Head of RPA