Case Study: First2Protect achieves 24/7 application processing and 100 hours saved with SS&C Blue Prism

First2Protect Maintains Its Advantage with Intelligent Automation

First2Protect, a UK specialist property insurer, needed to speed up rapid-quote processing so brokers could issue cover before customers moved in. Manual compilation took around eight minutes per application and month-end volumes created severe bottlenecks. To address this, First2Protect partnered with SS&C Blue Prism and its Blue Prism Cloud intelligent digital workforce.

SS&C Blue Prism deployed automated digital workers to handle policy issuance, and within the first month First2Protect saved 100 hours of work, moved to 24/7 application processing, and can instantly scale with extra digital workers during peak demand without adding headcount — with savings expected to grow as more processes are automated.

First2Protect

Marie Fursdon

Operations Manager