Tungsten Automation B2B Case Studies & Customer Successes

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Tungsten Automation, formerly Kofax, is the global leader in intelligent workflow automation solutions with a trusted legacy of 40 years, with a team of 2,200 employees in 32 countries, serving 25,000+ global customers. Our commitment to innovation and customer success has earned us industry recognition, including being named a Leader in IA and IDP by Everest Group and Process Orchestration by Forrester. We are trusted to help businesses gain unprecedented efficiencies and reduce costs through workflow automations that will propel their businesses into the future.

Case Studies

Showing 247 Tungsten Automation Customer Success Stories

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ABB Schweiz achieves 10% higher invoice throughput and same-day validation with Tungsten Automation

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ABN AMRO achieves up to 90% cost reduction and faster customer onboarding with Tungsten Automation

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Global Fintech Leader, Acrisure, Implements Intelligent Automation to Improve Business Processes

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AIA achieves Asia‑wide paperless iPoS and record e‑signature rollout with Tungsten Automation

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AIA achieves historic first-in-market paperless e-signature rollout and faster customer onboarding with Tungsten Automation

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AIA Singapore Becomes the First Insurer in Singapore to Adopt Advanced E-Signature

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Alegri International achieves rapid payroll and invoice automation—cutting processing from days to minutes—with Tungsten Automation

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All Saints Multi Academy Trust achieves a 96% reduction in helpdesk tickets and £10,000 annual savings with Tungsten Automation (Printix)

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Allianz Business Services cuts invoice processing from 4 days to 8 hours and halves overdue invoices with Tungsten Automation

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Allied Irish Bank Transforms their Customer Response Time from Weeks to Minutes and Improving Customer Satisfaction

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Amcor achieves 15% print-cost savings, improved document security and convenience with Tungsten Automation

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Amcor achieves real-time invoice visibility, reduced disputes and major time savings with Tungsten Automation

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AMN Healthcare achieves 68% faster timecard processing and 5,400 person-hours saved with Tungsten Automation

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Arrow Central Europe Components saves hundreds of hours per month and automates faster, more accurate quote and invoice processing with Tungsten Automation

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Arteris achieves more productive and profitable operations with Tungsten Automation

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Audi-Volkswagen Middle East (Audi) improves procurement control and cuts costs with Tungsten Automation

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Audi achieves streamlined workflows and faster IT integration with Tungsten Automation

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Austrian Airlines achieves unified messaging and reduced costs with Tungsten Automation

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Aviva achieves automated capture and processing of 5.1M+ customer documents annually with Tungsten Automation

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Aviva Implements Automation to Fight Insurance Fraud

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Banca Popolare di Milano (BPM) achieves rapid invoice processing and centralized document automation with Tungsten Automation

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Bank Danamon Uses Automation to be a Better Trade Finance Servicing Bank

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BAR Gemeenten achieves 96% faster emergency funding for freelancers with Tungsten Automation

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Bendigo Health achieves instant access to digitized patient records and improved care with Tungsten Automation

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Beyond Digital Business achieves 75% faster travel-expense management with Tungsten Automation

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Blue Valley Schools achieves 75% reduction in print devices, significant cost savings and improved information security with Tungsten Automation

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BMW achieves automated, standardized document digitization and up to 75% reduction in manual processing with Tungsten Automation

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BNP Paribas achieves rapid Omgeo CTM migration and minute-level trade confirmations with Tungsten Automation

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Borusan Cat Lays the Foundation for Digital Transformation with Automation from Kofax

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Borusan Cat Deploys Intelligent Automation to Create Better Solutions for a Better World

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Boston Children's Hospital achieves $2M/year savings and improved patient care with Tungsten Automation’s ControlSuite

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BPS-Statistics Indonesia achieves 90% faster census processing with Tungsten Automation

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Capita achieves over 70% reduction in invoice processing costs with Tungsten Automation

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Carlson achieves threefold AP efficiency and 99.9% invoice accuracy with Tungsten Automation

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Caruana Financeira achieves 15-minute card issuance and 80% cost savings with Tungsten Automation

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Cegeka achieves streamlined, secure scanning and cost savings with Tungsten Automation

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Cegeka achieves streamlined data-center visitor management and cost savings with Tungsten Automation

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The Centers for Medicare & Medicaid Services (CMS) achieves streamlined processing of millions of ACA applications for faster enrollments and reduced costs with Tungsten Automation

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CEPSA (Compañía Española de Petróleos) achieves 70% cost savings and global fax & invoice automation with Tungsten Automation

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Cerner Delivers High Value Healthcare Solutions With Cloud Automation

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Cetelem Slovakia achieves paperless, secure loan processing and 1.6M‑sheet annual savings with Tungsten Automation

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Chesapeake Energy achieves streamlined imaging and saves hundreds of labor hours per month with Tungsten Automation

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City of Gouda achieves 60× faster mail processing and automated classification with Tungsten Automation

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Colorado Housing and Finance Authority (CHFA) achieves rapid ROI and drastically reduced cycle times with Tungsten Automation

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Colorado Housing and Finance Authority (CHFA) cuts loan decision time to 43 minutes and drives record $777M in business with Tungsten Automation

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Compañía Española de Petróleos, SA achieves 70% spending reduction and automated Fax-over-IP and invoice management with Tungsten Automation

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ConAgra Foods achieves streamlined shared-services AP and 40% fewer supplier calls with Tungsten Automation

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Consumer Products Manufacturing Company achieves on-time retailer deliveries and up to 88% faster scheduling with Tungsten Automation

Cook Medical achieves 25% labor reduction and faster order processing with Tungsten Automation

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Cornerstone achieves national expansion with a scalable, secure Scan On Demand solution from Tungsten Automation

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Cottyn achieves 50% faster document scanning and streamlined CRM routing with Tungsten Automation (Kofax AutoStore)

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Crete Carrier Corporation achieves 99.9% ETA accuracy and up to 50% automated appointment scheduling with Tungsten Automation

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DAK Americas scales AP to 100,000 invoices/year and cuts late fees with Tungsten Automation

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Damart cuts cheque processing time by 75% and boosts customer service with Tungsten Automation

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Damen Shipyards Group achieves €300k licensing savings and faster PDF workflows with Tungsten Automation

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Data Fabricator achieves real-time energy market transparency with Tungsten Automation

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Davies Turner achieves real-time tracking and 100% visibility without adding staff with Tungsten Automation

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DB Schenker achieves cost-effective ePOD digitization and improved shipment tracking with Tungsten Automation

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De Goudse Verzekeringen achieves mailroom automation and major time-and-cost savings with Tungsten Automation

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De Goudse Verzekeringen achieves streamlined, digitized customer communications with Tungsten Automation

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Automation Enables Decipha to Provide Better Business Process Services

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Delta Dental of Colorado achieves faster processing and regulatory compliance with Tungsten Automation

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Det Digitale Vestre Agder achieves seamless serverless cloud print management across 36 schools with Tungsten Automation

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Deutsche Telekom achieves 20x faster eCall analysis and 60–80% cost/time savings with Tungsten Automation

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Deutsche Rentenversicherung has automated its incoming mail, freeing up resources for important new tasks

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Devro achieves global AP visibility, real-time reporting and improved efficiency with Tungsten Automation

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DIRTT achieves paperless AP and 100% invoice visibility with Tungsten Automation

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Domino’s achieves 99% faster new‑hire document processing and saves 100 hours/week with Tungsten Automation

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Duncan & Son Lines achieves 11 hours/day time savings and real-time container visibility with Tungsten Automation

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DVZ Datenverarbeitungszentrum Mecklenburg‑Vorpommern GmbH achieves TR‑RESISCAN compliance and streamlined, paperless document processing with Tungsten Automation

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e-Government (NOSi) achieves 90% process automation and cuts reimbursements to 1–2 days with Tungsten Automation

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Elkjøp achieves seamless mobile and kiosk printing for digital transformation with Tungsten Automation

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EMAAR achieves 95% faster document retrieval and 90% faster application processing with Tungsten Automation

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European Bank achieves 88% faster KYC checks and thousands of hours saved with Tungsten Automation

Evergreen Management Services achieves secure, seamless remote printing with Tungsten Automation

Exmoor National Park achieves streamlined, automated correspondence processing with Tungsten Automation

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Farner Consulting achieves 90% faster data extraction and zero transcription errors with Tungsten Automation

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Fleet Support Group saves nine hours per day and halves invoice chasing with Tungsten Automation

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Foundation Home Loans achieves 50% faster responses and saves 16 person‑hours per day with Tungsten Automation

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Geisinger Health System achieves sub‑2‑day invoice processing and $1.7M+ annual savings with Tungsten Automation

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Partnering with Tungsten Marketplace for Integration & Innovation

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GIE-Union Groupe Initiatives Mutuelles (GIE-UGIM) boosts productivity and scales document capture to 2M pages/year with Tungsten Automation

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The Giltrap Group achieves up to 87% faster back-office processing with Tungsten Automation

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Global Financial Services Company achieves faster, more accurate research and reporting with Tungsten Automation

Global Research and Consultancy Company achieves 95% reduction in data collection time with Tungsten Automation

Global Research Consultants achieves a 95% reduction in data collection time with Tungsten Automation

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Global Telecommunications Provider achieves up to 400% productivity boost and touchless invoice processing with Tungsten Automation

Global Telecommunications Providing Company achieves 400% productivity boost and 95% AP digitization with Tungsten Automation (Kofax RPA)

GlobalTranz Scales RPA Across the Organization and Beyond

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Goldsmith Williams achieves automation of 1.6 million documents and £500k+ annual savings with Tungsten Automation

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Grupo EULEN achieves full accounts payable automation and centralization with Tungsten Automation

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Hall & Wilcox achieves a paperless office and faster PDF workflows with Tungsten Automation

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Harwood Andrews achieves AU$70k cost savings and streamlined paperless PDF workflows with Tungsten Automation

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Health Insurance Innovations updates verification scripts in minutes and streamlines compliance with Tungsten Automation

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Hertz Australia achieves $70,000 in savings and streamlined accounts processing with Tungsten Automation

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Hiroshima Bank saves ~20,000 hours annually and accelerates digital transformation with Tungsten Automation

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HK (Danish trade union) achieves over 50% document-capture cost savings with Tungsten Automation

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HMI Performance Incentives achieves 91% faster claims submission and 44% more claim activity with Tungsten Automation

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HTH Worldwide achieves secure, efficient mobile claims processing with Tungsten Automation

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Hyundai Motor Company Australia achieves 99.9% invoice approvals and a paperless, automated AP process with Tungsten Automation

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ICIS achieves 24/7 accurate, automated petrochemical data collection with Tungsten Automation

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Imperial College reduces transaction costs by 60%

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Indicia Worldwide partner with Tungsten Network to meet Italy's compliance mandates without disrupting day-to-day operations

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ING-DiBa AG achieves rapid mobile document capture and automated end-to-end processing with Tungsten Automation

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Inselspital achieves centralized digital scanning and automated invoice processing with Tungsten Automation

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Integrated Health Systems achieves secure printing, halves printer fleet and saves $500K with Tungsten Automation

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Integrated Utility Company achieves automated, scalable invoice processing (millions/year with near‑flat staffing) with Tungsten Automation

Intesa SanPaolo achieves automated tax-return processing across 6,000 branches and frees staff for higher-value work with Tungsten Automation

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InvestCorp achieves 50% AP capacity increase and 75% headcount cost avoidance with Tungsten Automation

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IOD Incorporated reduces cost per image by up to 33% with Tungsten Automation

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JFK Health achieves 10% fewer MFPs, reduced printing costs and stronger patient-data security with Tungsten Automation

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Jordan Customs automates hundreds of daily transactions and 53 processes with Tungsten Automation

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Jotun achieves rapid global migration to serverless cloud print management with Tungsten Automation

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KBC achieves digitized, efficient and transparent accounts payable with Tungsten Automation

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Kelag achieves significant time savings by automating SAP data entry and price‑comparison monitoring with Tungsten Automation

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Kelag achieves digital mailroom transformation and faster customer responses with Tungsten Automation

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Kemira achieves 20,000 hours saved annually and faster business response with Tungsten Automation

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Koppens Developments achieves hours-to-minutes invoice processing and tighter project cost control with Tungsten Automation

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Kroger on Tungsten AP Essentials & Seamless Coupa Integration

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Krungsri Consumer achieves an 85% productivity boost and saves 5,500 hours/month with Tungsten Automation

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Large Energy Company achieves 75% automated form processing and 1-hour customer response times with Tungsten Automation (Kofax RPA)

Why an FTSE 250 Engineering Firm Chose Printix for Secure Cloud-based Print Management

Large European Bank achieves 12,000 hours saved and $1.7M annual savings with Tungsten Automation (Kofax RPA)

Large European Bank achieves fast, compliant trade finance and 15% payroll cost avoidance with Tungsten Automation

Large European Insurance Company achieves 80% reduction in claims processing times with Tungsten Automation

Large Global Pharmaceutical Company achieves 3-month-to-15-minute document processing and regulatory compliance with Tungsten Automation

Pharmaceutical Company Uses RPA to Provide A Single Version of The Truth

Large Government Department achieves rapid migration of 3 million mission-critical files and preserves 800 jobs with Tungsten Automation

Large Health Insurance Exchange Company achieves 70% automated DMI adjudication and faster ACA enrollments with Tungsten Automation

Large International Consumer Bank achieves near‑instant credit approvals and faster dealer payouts with Tungsten Automation

Leading Automotive Financing Firm achieves 90% faster applications and doubles annual contracts processed with Tungsten Automation

Leading Bottling Company achieves more than double AP productivity and over 50% headcount reduction with Tungsten Automation

Leading Business Services Provider achieves automated 40,000-cheque/day processing and 40% cost savings with Tungsten Automation

Leading Educational Institution achieves 7,000+ annual person-hours saved and $70K cost savings with Tungsten Automation

Leading European Insurance Company achieves faster, more accurate legal correspondence and improved customer responsiveness with Tungsten Automation

Leading Global Financial Institution achieves faster, automated payment processing with Tungsten Automation

Leading Global Insuring Company achieves 50% faster claims processing with Tungsten Automation

Healthcare Services Provider Automates Claims Processing to Seamlessly Absorb Booming Business Volumes

Leading Insurance Providing Company achieves touchless automated customer communications and absorbs 20% growth with Tungsten Automation

Leading Law Firm achieves e-filing compliance and faster document workflows with Tungsten Automation

Leading Semiconductor Manufacturing Company achieves centralized, automated product documentation with Tungsten Automation

Leading South African Bank achieves 50% increase in new account openings with Tungsten Automation

Leading Transportation Providing Company achieves 25% more weekly delivery appointments and 83% faster scheduling without increasing headcount with Tungsten Automation

Leading U.S. Consumer Packaging Manufacturer achieves 65% print cost reduction and increased security with Tungsten Automation

Leading UAE Bank achieves mobile cheque deposit and improved efficiency with Tungsten Automation

LifeScan achieves 99% invoice accuracy and 2-day invoice processing with Tungsten Automation

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Loma Linda University modernizes document capture and boosts accounts payable efficiency with Tungsten Automation

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MA 6 achieves 25% more automated invoice processing with Tungsten Automation

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Macquarie University Hospital achieves paperless, on-demand patient records with Tungsten Automation

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Marginalen Bank cuts compliance costs and saves 16 hours/day with Tungsten Automation

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Marion County reduces warrant issuance from hours to minutes and frees officers to focus on public safety with Tungsten Automation

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MAS Legato Embraces AP Automation to Support Manufacturing

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Mataró City Council Enhances Process Automation with Kofax RPA

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Max Hamburger Restaurants achieves accurate, efficient invoicing with Tungsten Automation

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McConnell Dowell Construction Leverages Automation to Scale the Business

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Meopta (high-tech optics manufacturer) achieves 50% faster invoice processing and 30% AP headcount avoidance with Tungsten Automation

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Mercedes-Benz South Africa achieves rapid, automated document capture and faster accounts‑payable processing with Tungsten Automation

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MicroWarehouse achieves automated, faster invoice processing with Tungsten Automation

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Milton Keynes University Hospital achieves secure patient data protection and reduced print costs with Tungsten Automation

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Ministry for the Economy, Finance and the Recovery achieves streamlined paperless document processing and reduced environmental impact with Tungsten Automation

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MSA Multi Serass achieves 95% document classification accuracy and saves four full-time equivalents with Tungsten Automation

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Myhealth Medical Group achieves 100% invoice-processing accuracy and 30% AP workload reduction with Tungsten Automation

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National Law Enforcement Officers Memorial Fund achieves secure, cost-effective cloud print management with Tungsten Automation

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Neopost achieves 60% faster customer payment processing (2-hour turnaround) with Tungsten Automation

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NetApp achieves 80% more functionality and 50% cost savings in enterprise search with Tungsten Automation

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Nordic Aviation Capital achieves centralized, secure cloud print management with Tungsten Automation's Printix

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North American Food Production Company achieves $76K annual savings, 2x invoice processing and faster P2P with Tungsten Automation

North American Logistics Company achieves 500,000 invoices/month processing and $75M annual savings with Tungsten Automation

Northwood Health Systems achieves minutes-fast patient chart updates and streamlined workflows with Tungsten Automation

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Office of Recovery Services achieves 94% document-classification accuracy and 80% faster digitization with Tungsten Automation

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Old Dominion Freight Line achieves 400–500% accounts receivable productivity boost with Tungsten Automation

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Ooredoo achieves rapid digital onboarding, cost savings and regulatory compliance with Tungsten Automation

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Orange Business Services achieves global regulatory compliance and AP automation with Tungsten Automation

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Orange France Telecom achieves 40% higher AP productivity and nearly halved invoice processing costs with Tungsten Automation

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OSRAM SYLVANIA achieves seamless automated invoice processing and improved supplier self-service with Tungsten Automation

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Oxfordshire County Council achieves paperless HR and social-care document management with Tungsten Automation

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P&N Bank achieves thousands of hours saved and major back-office efficiency gains with Tungsten Automation

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Personnel Concepts (labor law & safety compliance poster provider) achieves 88% reduction in peak-season order-entry staffing and same-day processing with Tungsten Automation

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Pet Partners achieves faster, automated accounts payable — cutting invoice processing from weeks to days with Tungsten Automation

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Pfizer - Customer Case Study

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Physician-Led Integrated Health Services Organization achieves real-time patient-care analytics and enterprise agility with Tungsten Automation

PITT OHIO reclaims 95% of CSR time and eliminates routine B2B portal costs with Tungsten Automation

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PPB Advisory achieves faster PDF creation and licensing cost savings with Tungsten Automation

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PPL Corporation achieves streamlined, automated invoice processing (150,000+ invoices/year) with Tungsten Automation

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PRAAS enables cloud printing for their customers via Printix

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Rabobank is Growing a Better World Together' with Automation for Banking

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Randstad US achieves 150% ROI and $600K annual savings by automating timesheet and invoicing with Tungsten Automation

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Ratiodata achieves faster process development and 50% reduced development and testing costs with Tungsten Automation

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READDY achieves frictionless energy switching and faster, more accurate quotes with Tungsten Automation

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Real Estate Consultancy Firm cuts invoice processing from days to minutes and boosts accuracy with Tungsten Automation

Redwood Logistics achieves 3x order volume growth while maintaining steady labor costs with Tungsten Automation

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Region Stockholm achieves faster patient records and improved patient safety with Tungsten Automation’s TotalAgility

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Regional US Bank achieves faster account openings and millions in cost savings with Tungsten Automation (Kofax TotalAgility)

Rich Products Corporation achieves 50% faster invoice approvals and 92% discount capture with Tungsten Automation

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Ron Finemore Transport achieves a 91% reduction in manual data entry and real-time telematics integration with Tungsten Automation

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RS Components achieves 90% invoice automation and 36% annual cost reduction with Tungsten Automation

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How Automation Transformed Ryder Into a More Innovative, Open-Minded Logistics Company

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Sacramento County achieves $2M+ annual savings and faster, more accurate citizen services with Tungsten Automation

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Sacramento Ear, Nose & Throat achieves printer cost savings and patient data security with Tungsten Automation

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Sacramento Superior Court achieves 94% faster case initiation and eliminates citation backlog with Tungsten Automation

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Safe-Guard Products achieves 75% reduction in adjudication times and faster claims payments with Tungsten Automation

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Sanlam achieves consistent five‑minute SLAs and radical service delivery improvements with Tungsten Automation (Kofax solution)

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Santa Cruz County Human Services Department achieves rapid digitization (weeks to 1 business day) and 37% increased capacity with Tungsten Automation

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SC State Housing achieves 50% faster loan processing and automated document handling with Tungsten Automation

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Schneider Electric achieves 3× accounts payable productivity and 90% OCR invoice processing with Tungsten Automation

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Schneider Electric realises cost savings of $500,000 in the first year of its e-invoicing initiative

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Schultz achieves scalable automated metadata (350,000 records & ~1M relationships) and faster legal insights with Tungsten Automation

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Serco boosts case-management efficiency and deploys a digital workforce with Tungsten Automation

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Skipton Building Society achieves 1,300 hours/year saved and 89% straight-through processing with Tungsten Automation (Kofax RPA)

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Société Générale Algérie achieves 15‑minute customer onboarding and 1,600 person‑days saved with Tungsten Automation

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Sonae achieves 100% paperless, 75% touchless accounts payable and €13M annual savings with Tungsten Automation

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Specialist Insuring Company achieves 24–48 hour claim processing and 2,000 hours saved annually with Tungsten Automation

Spectrum Health achieves a paperless "One Patient/One Record" system with Tungsten Automation

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Spotcap (SME online lender) achieves 300% growth and minutes‑fast automated loan decisions with Tungsten Automation

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Stater (mortgage service provider) achieves next-day customer payments with Tungsten Automation

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Swale Borough Council Delivers Better Service to Citizens at Lower Cost

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Swiss Post achieves CHF 600,000 annual savings and digitized, 99.99% reliable communications with Tungsten Automation

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Swiss Post Solutions Ltd. achieves scalable, cost-effective digital mailroom transformation with Tungsten Automation

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Adecco achieved 98% invoice accuracy with Tungsten

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The Salvation Army achieves $500K annual savings and automated invoice processing with Tungsten Automation

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TorTalk achieves 75% Swedish university adoption and fast, accurate OCR for dyslexic readers with Tungsten Automation

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Toymaster achieves automated processing of 30,000 invoices a year and reallocates 21 staff with Tungsten Automation

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Toyota Industries North America achieves secure, streamlined document workflows and significant time savings with Tungsten Automation

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TransMontaigne achieves sub‑7‑day invoice processing and 75% lower AP costs with Tungsten Automation

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Intelligent automation provides huge opportunities for transportation and logistics providers to slash costs and compete effectively

Trinity Logistics achieves up to 90% cost reduction and 95% automated LTL processing with Tungsten Automation

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Trius cuts invoice processing time by 80% and automates 95% of invoices with Tungsten Automation

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TUI Group achieves end-to-end financial automation and 85% STP on 5M invoices with Tungsten Automation

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Turkcell achieves fast, secure paperless customer onboarding with Tungsten Automation

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Twinings achieves paper-light operations and faster document access with Tungsten Automation

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UniCredit Leasing achieves digital mailroom automation and dramatic paper-archive reduction with Tungsten Automation

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Union Bank achieves faster loan document access and accelerated time-to-revenue with Tungsten Automation

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Union Capital Mortgage Corporation achieves rapid ROI and $43,000 first-year savings with Tungsten Automation's Kofax AutoStore

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United Bank Limited achieves faster cheque clearing and reduced operational costs with Tungsten Automation

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United States Air Force achieves secure, efficient digital payroll and travel processing with Tungsten Automation

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University Hospitals achieves 47% more invoice processing and 83% faster approvals with Tungsten Automation

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University Hospitals Harness Intelligent Automation for Healthcare

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University of Bristol achieves rapid UK Border Agency compliance and automated secure student passport storage with Tungsten Automation

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University of the Western Cape achieves streamlined student records and faster service delivery with Tungsten Automation

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Upromise processes high-value transactions in seconds and saves $6M with Tungsten Automation

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Ventura County achieves 29% ROI and $1.9M in labor savings with Tungsten Automation

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Ventura County Behavioral Health Department achieves actionable analytics and faster, data-driven decisions with Tungsten Automation

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Voestalpine Stahl Donawitz achieves streamlined, secure SAP document workflows with Tungsten Automation

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W.R. Grace and Company cuts cost per invoice to $0.95 and streamlines AP with Tungsten Automation

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WCB of Nova Scotia achieves 75% reduction in claims intake and routing time with Tungsten Automation

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Williams Roberts Lawyers achieves granular cost visibility and accurate client billing with Tungsten Automation

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Zions Bancorporation achieves secure, automated document processing and $700K+ savings with Tungsten Automation

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