Case Study: Integrated Health Systems achieves secure printing, halves printer fleet and saves $500K with Tungsten Automation

Integrated Health Ensures Compliance with ControlSuite

An integrated health system managing nearly 2,000 printers and scanners faced frequent device failures, limited driver options, and routine exposure of sensitive patient information left on output trays. With a small IT staff and rising maintenance costs, the organization needed to consolidate aging devices, improve HIPAA-compliant document security, and reduce overall support burden.

Working with an MFP services provider, the system deployed Kofax ControlSuite (AutoStore, Output Manager, Equitrac) to enable secure badge-based print release, centralized print routing, and audit trails. The rollout cut devices from 1,961 to 957, achieved 90% secure print release, saved about $55K/year on prescription paper and roughly $500K/year overall, eliminated PHI exposure from unattended printouts, and drove increased e-prescribing; next steps include AutoStore-driven capture and automated workflows for faster HIM processing.

Integrated Health Systems