Case Study: North American Food Production Company achieves $76K annual savings, 2x invoice processing and faster P2P with Tungsten Automation

North American Food Manufacturer Implements a One-Stop Shop for Invoice Processing Using Kofax

A leading North American branch of a multinational food-products company (dairy and infant nutrition) was struggling with a largely paper-based accounts payable process as rapid growth and acquisitions pushed volumes higher. The AP team handled about 6,000–7,000 invoices a month, relied on off-site scanning and CD-based archiving, and faced processing delays of up to a month, audit risk and rising operational strain.

The company deployed Kofax ReadSoft Invoice Portal and Process Director with OpenText Archive to automate capture, OCR, three-way matching, centralized email intake and exception workflows. The change doubled invoice throughput to roughly 13,000/month while adding just 1.5 FTE, cut purchase-to-pay from weeks to 5–10 days, saved about $76,000 in one year, delivered full ROI within a year, and improved transparency, audit readiness and supplier responsiveness.