Case Study: The Adecco Group achieves 98% invoice accuracy with Tungsten Automation

Adecco achieved 98% invoice accuracy with Tungsten

The Adecco Group, a global recruitment and talent solutions leader, processes tens of thousands of invoices every week, making speed and accuracy critical to cash flow. The company faced significant risk from billing delays and needed a reliable vendor to help manage high-volume invoicing more efficiently. Tungsten Automation, through Tungsten Network, supported this need.

Tungsten Automation implemented a solution that improved invoice handling and provided dedicated customer support for Adecco’s shared services team. The result was 98% invoice accuracy and significantly reduced payment delays, helping The Adecco Group avoid costly cash flow disruptions across roughly 25,000 invoices per week.

The Adecco Group

Elisabeth Doppelhofer

Interim Head of Shared Services