Case Study: Allianz Business Services cuts invoice processing from 4 days to 8 hours and halves overdue invoices with Tungsten Automation

Allianz Dramatically Reduces Invoice Processing Time in Shared Services Center

Allianz Business Services (ABS) is the shared services center Allianz established in Bratislava and Košice to centralize IT and finance functions for Eastern Europe. Faced with a mix of SAP, Oracle and local ERPs after a regional SAP rollout, ABS needed to automate accounts payable and digitize incoming invoices to improve transparency, shorten month-end closings and speed payments under a two‑year “VIP” program.

ABS deployed Kofax Capture, Transformation and VRS Elite with Kofax partner WMD’s xFlow Invoice integrated into SAP: invoices are scanned locally, sent securely to the SSC, OCR‑processed and routed for validation and SAP posting via automated workflow. The change cut invoice-to-payment times from days to as little as eight hours in some countries, halved overdue invoices, reduced manual effort, created a central SAP archive for compliance, and established a scalable platform for further automation (VIP2) and tighter SAP procurement integration.

Allianz

Sven Rossbach

CEO and COO