Case Study: Large Government Department achieves rapid migration of 3 million mission-critical files and preserves 800 jobs with Tungsten Automation

Large Government Department Fast-Tracks Migration for Millions of Mission-Critical Files

A major European government department needed to migrate a 20‑year‑old intranet containing two to three million pieces of mission‑critical content without disrupting front‑line services or causing prolonged downtime that could impact citizens—and manual migration would have taken weeks or months and threatened the roles of some 800 intranet publishers.

The department deployed Kofax RPA, building six robots to extract, inventory, convert, upload files and handle URL redirects, turning a months‑long project into automated runs completed in hours (for example, 18,000 finance files migrated in 19 hours). The rapid, low‑impact migration preserved service continuity, enabled publishers to resume work, secured jobs, and delivered improved intranet performance and user experience.