Case Study: Milton Keynes University Hospital achieves secure patient data protection and reduced print costs with Tungsten Automation

Milton Keynes University Hospital secures print with Kofax SafeCom

Milton Keynes University Hospital NHS Foundation Trust, a medium‑sized district hospital serving ~400,000 patients annually with about 550 beds and ~4,000 staff, faced growing risks to patient data from networked multifunction printers (MFPs) and documents left uncollected. Their existing secure‑print system was costly and relied on Active Directory, making wider deployment slow and expensive—so the hospital sought a more cost‑effective, scalable way to protect PHI and control print costs.

Working with a Kofax partner, MKUH deployed Kofax SafeCom, rationalizing its fleet from 500 to 200 devices and implementing secure print release (PIN/swipe), scan‑to‑email and centralized print management. The result was stronger PHI safeguards, reduced overall print costs (SafeCom claims up to 40% savings), improved convenience and resilience for roaming staff, less reliance on fax, and time savings that staff can redirect to patient care.

Milton Keynes University Hospital

Oliver Chandler

IT Manager