Case Study: Randstad US achieves 150% ROI and $600K annual savings by automating timesheet and invoicing with Tungsten Automation

Randstad US Deploys RPA Robots to Speed Data Capture and Streamline Staffing Operations

Randstad US, a leading provider of flexible work and HR services that places thousands of temporary workers across North America, faced mounting operational strain as timesheet volume and the number of vendor management systems (VMS) it serviced grew rapidly. The company relied on manual data extraction from many disparate VMS interfaces, creating a slow, error-prone process that consumed thousands of hours each week and clogged payroll, invoicing and reporting workflows.

Randstad deployed Kofax RPA to automate logins, data capture, timesheet entry, invoicing and reporting across dozens of VMS platforms, creating a digital workforce that now processes thousands of timesheets. The automation delivered a near-150% ROI and more than $600,000 in annual resource optimization savings—including $300k+ in branch productivity gains—while reducing back-office effort, speeding invoicing, enabling IT scalability without new hires, and improving real-time business analytics.

Randstad

Don Sloan

Chief Information Officer