Case Study: AMN Healthcare achieves 68% faster timecard processing and 5,400 person-hours saved with Tungsten Automation

AMN Healthcare Uses Kofax Intelligent Automation to Help Clients Improve and Deliver a Positive Patient Experience

AMN Healthcare, a leading U.S. healthcare staffing firm headquartered in San Diego, faced a time-consuming, error-prone process for handling about 4,000 weekly timecards and credential checks for roughly 8,000 travel nurses. Manual systems were prone to crashes and about 200 timecards went missing annually, creating risks of late pay, extra administrative burden, and potential legal exposure.

Partnering with Genus Technologies, AMN implemented Tungsten RPA, TotalAgility, Mobile Capture and Analytics plus a mobile app to capture, validate and route timecards automatically. The automation cut processing time by 68% (from 8,000 to 2,600 annual hours), delivered 100% system uptime, virtually eliminated lost timecards and missed payments, and freed staff to focus on higher-value work.

AMN Healthcare

Jeff Stratton

Senior Project Manager