Case Study: Physician-Led Integrated Health Services Organization achieves real-time patient-care analytics and enterprise agility with Tungsten Automation

Leading Health System Gains Agility with Analytics

A physician‑led integrated health system serving millions across more than 40 U.S. counties faced fragmented analytics after years of growth: roughly 25 disparate systems, departmental silos, executives juggling dozens of reports and nurses getting only monthly quality feedback. Heavy reliance on IT and inconsistent data made it difficult to get timely, trusted insight to the people who need it most.

The organization deployed Kofax Insight to connect and aggregate data, delivering role‑based dashboards (Charge Nurse, Nurse Quality Scorecard, Enterprise Integrated Dashboard) and self‑service analytics. The initiative produced 20 dashboard projects used by over 1,700 employees (120,000+ views), automated daily executive reporting (reclaiming the effort of ~3 FTEs), and enabled real‑time staffing and quality decisions that improved agility and patient care.