Case Study: Trius cuts invoice processing time by 80% and automates 95% of invoices with Tungsten Automation

Trius Lifts Back-Office Efficiency and Accuracy by Automating Invoice Processing

Trius, a Belgian IT infrastructure and hosting provider, struggled with slow, error-prone accounts payable processes that threatened growth. Staff spent about ten minutes per invoice handling paper mail and data entry for roughly 200 supplier invoices a month, creating delays, occasional payment errors and mounting archive storage needs.

To fix this Trius implemented Kofax ReadSoft Online (hosted by partner Scapta) integrated with Microsoft Dynamics NAV and routed supplier emails into the system for OCR data capture. The result: 95% of invoices now automated, average processing time cut to two minutes (80% faster) saving over 25 hours a month, dramatically fewer errors and on-time payments, and a 98% reduction in physical archive space—freeing staff to focus on customer relationships.

Trius

Frank Verjans

Managing Director