Case Study: LifeScan achieves 99% invoice accuracy and 2-day invoice processing with Tungsten Automation

With Tungsten LifeScan increased invoice automation, approval and visibility which drove up efficiency and kept down costs

LifeScan, a long-established diabetes care company, needed a new Procure-to-Pay system after its 2018 divestment. With an existing Accounts Payable license that was costly due to LifeScan’s revenue, the company sought a solution that would integrate with the new owners’ systems, simplify supplier invoicing, improve approval visibility and automation, and drive efficiency and cost savings. A competitive review shortlisted four vendors before a final choice.

LifeScan chose Tungsten’s Total AP suite with Workflow, e‑Invoicing, PO Services and Invoice Status Service, implemented in eight months with minimal development. The outcome: over 3,200 invoices processed per month, 99% invoice accuracy, 99% of invoices processed within two days, 24-hour invoice visibility, reduced costs and an improved supplier experience — delivering measurable efficiency gains and competitive advantage.

LifeScan

Abu Subhan

ERP Project Manager