Case Study: Boston Children's Hospital achieves $2M/year savings and improved patient care with Tungsten Automation’s ControlSuite

Boston Children’s Hospital Improves Patient Care through Workflow Automation

Boston Children’s Hospital, a 347‑bed pediatric center, faced thousands of paper patient records—some dating to the 1960s—scattered across departments, consuming space and slowing time‑sensitive information sharing. Concerned about care quality, efficiency and rising storage costs, the hospital sought a single, hospital‑wide digital solution that would work with its existing HPE/HP infrastructure and preserve established clinician workflows.

Tungsten delivered a custom ControlSuite solution that integrated with the hospital’s HP MFPs to centralize document capture and sharing while keeping familiar “scan to email” workflows. The result: faster, more secure interdepartmental collaboration with a full audit trail, improved regulatory compliance and operational efficiency, and an estimated $2 million per year in storage cost savings (with ROI improving up to 10% annually as more departments convert).

Boston Children’s Hospital

Alex Khayat

Manager of Architecture, Standards and Emerging Technologies