Case Study: Real Estate Consultancy Firm cuts invoice processing from days to minutes and boosts accuracy with Tungsten Automation

Real Estate Consultancy Profitably Grows Asset Management Business with Invoice Automation

This global real estate consultancy, which manages thousands of residential and commercial properties, was struggling with a paper-driven accounts payable process that handled over 17,000 invoices per month. Paper invoices, lost files, and dual data entry caused long delays—sometimes up to a week for invoice approval—and the company needed a way to scale volumes without adding headcount.

The firm implemented Kofax TotalAgility and Kofax Analytics to capture invoices (scanned and emailed), automatically extract and validate data, and integrate it with accounting, purchase order, and property management systems. Processing times fell from days to minutes, capture accuracy improved by more than 10% to over 90%, exceptions are routed for quick resolution, and the company now handles higher volumes with the same staff while improving supplier payments and freeing managers to focus on clients.