Case Study: Rich Products Corporation achieves 50% faster invoice approvals and 92% discount capture with Tungsten Automation

Rich Products Improves Discount Capture Rates by up to 92% by Centralizing AP Functions

Rich Products Corporation, a family‑owned global frozen foods pioneer with 2,000+ products sold in 112 countries, faced inefficient, paper‑based accounts payable (AP) across 19 sites and 25 AP staff. Manual, decentralized processing drove 20+ day invoice cycle times, poor visibility into liabilities, lost discounts, and a throughput about 30% below industry norms.

Rich centralized AP by deploying Kofax ReadSoft Invoices with Fujitsu scanners, SAP integration and an electronic approval workflow, plus a Hyland archive for searchable records. The automation gave full liability visibility, raised discount capture from 71% to 92% in the first quarter, cut invoice cycle time by 50% and increased invoice processing volume by 27%.

Rich Products Corporation