Tungsten Automation
247 Case Studies
A Tungsten Automation Case Study
Union Capital Mortgage Corporation, an Ohio-based residential mortgage lender with offices in Ohio and Florida, faced severe space and workflow challenges from federal seven-year loan retention rules. Staff spent significant time locating, transporting and faxing 150–250 page mortgage packs stored in boxes across offices and an off-site facility, creating delays and high operating costs.
MCPc implemented an integrated content management and capture solution centered on Kofax ControlSuite/AutoStore with HP scanning/MFP hardware, Legato ApplicationXtender, onsite integration and end-user training. The digital workflow eliminated the need for off-site storage and multiple fax lines, made mortgage files instantly available across offices, cut loan processing time by over 50% and delivered more than $43,000 in first-year savings.
Ante Turcinov
Director of Operations