Case Study: Trinity Logistics achieves up to 90% cost reduction and 95% automated LTL processing with Tungsten Automation

Transforming Trinity Logistics with Back-office Automation

Trinity Logistics, a top-20 U.S. third‑party logistics provider, faced the costly and time-consuming challenge of integrating data from hundreds of carrier, payment processor and supplier websites. Reliance on manual entry to capture invoices, proofs of delivery and tracking information limited staff efficiency, slowed shipment closeouts and constrained growth and cash flow.

By deploying Kofax Kapow to automate web-based integrations, Trinity captures PODs, bills of lading, invoices and tracking data, validates them against internal systems and automatically closes out roughly 95% of supported LTL shipments. The automation dramatically reduced processing costs, freed staff to handle exceptions and revenue-generating work, accelerated cash flow and paid back the investment within months.

Trinity Logistics

Doug Potvin

Chief Financial Officer