Case Study: Koppens Developments achieves hours-to-minutes invoice processing and tighter project cost control with Tungsten Automation

Koppens - Customer Case Study

Koppens Developments is a North Queensland civil construction firm handling projects from small car parks to multi‑million community developments. Rapid growth and complex, long‑running projects made tight cost control essential, but accounts payable was largely manual—three staff processed up to 14,000 invoices a year—leading to slow turnaround, limited line‑item visibility and a risk of budget overruns.

Working with Data Capture Experts, Koppens deployed Kofax TotalAgility to automate invoice capture, validate data with OCR, and integrate with its accounting system and SharePoint. The solution matches invoices to purchase orders and delivery dockets, cutting complex invoice processing from about an hour to roughly three minutes, delivering line‑item accuracy, enabling on‑time supplier payments without extra headcount, and giving the company real‑time cost insight to keep projects on budget.

Koppens

Jarrad Koppen

Business Solutions Manager