Case Study: Redwood Logistics achieves 3x order volume growth while maintaining steady labor costs with Tungsten Automation

Redwood Logistics Boosts Business Volume while Maintaining Steady Labor Costs

Redwood Logistics (through its acquisition of LTX Solutions) faced a scaling challenge: LTX was processing about 3,000 LTL orders per month with a 12-person team, relying on manual tracking and auditing that would have required hiring additional staff as demand rose. The company needed a way to increase capacity without raising labor costs or sacrificing customer service.

LTX implemented Kofax RPA smart software robots to automate tracking, auditing and data extraction from carrier sites, rapidly deploying bots and expanding automation across the business. The result: order volume tripled to over 10,000 orders per month while staffing remained steady, an estimated savings of 3–4 FTEs, full ROI in nine months, and faster, more accurate ETAs and invoice reconciliation.

Redwood Logistics

Andrew Gleason

Vice President of Business Development