Case Study: North American Logistics Company achieves 500,000 invoices/month processing and $75M annual savings with Tungsten Automation

North American Logistics Company Supports Rapid Growth with Invoice Processing at Scale

A North American logistics company that coordinates deliveries across a network of over 50,000 carriers faced rapid growth that dramatically increased its invoice volume and strained its finance back office. Manual invoice processing was becoming unsustainable—threatening higher costs and the need to add headcount—while the company sought to maintain service quality and scale efficiently.

The company deployed Kofax RPA, running more than 1,700 software robots to automate invoicing and other back‑office workflows. Today it processes over 500,000 invoices a month with about 75% handled without human intervention, avoiding new hires and achieving roughly $75 million in annual cost savings while freeing staff to focus on exceptions and customer care.