Case Study: Ratiodata achieves faster process development and 50% reduced development and testing costs with Tungsten Automation

Ratiodata Speeds Time to Market and Increases Competitiveness by Automating 1,200 Processes with Kofax ReadSoft

Ratiodata IT‑Lösungen & Services GmbH is a major German BPO and IT services provider (400 employees, €115M turnover) that processes roughly 100 million documents a year across two digitalization centers. Faced with more than 1,200 varied production processes and a patchwork of single‑task tools from multiple vendors, the company lacked standardized production technology, driving high development and testing costs and slowing new project start‑ups.

Ratiodata implemented Kofax ReadSoft XBOUND, a modular, SOA‑based production platform that centralizes processes, supports best‑in‑breed integration and enables reusable, customer‑neutral templates. The pilot cut new development to under 30%, a large-scale project showed around 50% savings in development and testing, and the platform improved redundancy, process monitoring and the speed of process rollout—reducing go‑to‑market costs and increasing competitiveness.

Ratiodata

Martin Greiwe

Managing Director