152 Civica Case Studies

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Read 152 Case Studies from users in the Information Technology and Services industry to get the most important information that is specific to your business.

  • People-centred management takes off at AAF International
  • Transforming criminal record checks for AccessNI
  • Civica is delivering a workforce management solution for Anchor
  • How Civica delivered digital transformation for the Animal and Plant Health Agency
  • Civica teams up with beta site for costs management project
  • Civica Helps Basingstoke & Deane Borough Council To Overcome Resource Squeeze
  • Experienced OnDemand Staff Give Bath & NE Somerset Council Flexibility And Expertise
  • Beckfoot Oakbank School streamlines HR and payroll management
  • Blackburn increases Household Enquiry form response rate using mobile Canvasser App
  • Blaser Mills Solicitors selects Civica
  • Civica provides complete council management for Poole's legal and democratic services
  • Bostik streamlines management of the employee lifecycle
  • Brighthouse migrates to Android smartphones with tailored processes for deliveries and collections using TranSend ePOD
  • Integrated working with Prescient+ and Outlook add-in for Bristol Council
  • Civica's Cloud Optimisation service helps Buckinghamshire County Council maximise the benefits and minimise the risk of cloud adoption
  • Buckinghamshire County Council calls on Civica’s technology expertise
  • Supporting Camden Clinical Commissioning Group to deliver Citizens’ Panels
  • Efficient housing asset management at Cartrefi Cymunedol Gwynedd
  • Catholic Education Northern Territory helps bridge the gap for remote schools with Civica Education Suite
  • Central Coast Council streamlines accounting process with Civica's Authority Financial Solutions
  • Central Northern Regional Library automates reporting processes with Civica’s SpydusManager
  • City of Cincinnati increased revenues by $500,000 through Civica’s Authority Tax
  • North Canton cuts its report-processing time in half with Civica
  • Civica gives the City of Ravenna new Authority to drive process improvement
  • The Stonnington Library and Information Service fine-tunes its community focus after streamlining operations with Spydus
  • Driving rapid take-up of online public services with cost and convenience benefits across the board
  • York Council switches from disparate systems to integrated bespoke Prescient software
  • CJ Lang goes live with TranSend ePOD to provide real-time delivery tracking and a tailored delivery service to 300 SPAR stores in Scotland
  • Cx creates a single view of tenant and property information for Clanmil Housing
  • How Clarence Valley Regional Libraries use analytics to increase community engagement and confirm collection cost/benefits
  • CLEAN chooses TranSend to create a personalised delivery service and drive operational efficiencies
  • Helping the College of Policing to share and collaborate across 90 police organisations
  • Cormar Carpets implements Civica TranSend proof of delivery cloud software for improved visibility and control
  • Automation accelerates HR and payroll processes at Cottage Delight
  • Coventry City Council Secures Better Service at Lower Cost By Choosing Civica OnDemand
  • Smoother HR and payroll processes at Daikin Applied
  • Laying the foundations for high-quality Business Intelligence reporting at DAS
  • Day Aggregates takes HR administration to the next level
  • Debono Foods optimise delivery service of ingredients with TranSend ePOD and integrated route planning
  • Denbighshire County Council transitions to an all-digital future
  • Modern.Gov helps Devon and Somerset Fire and Rescue Service automate time consuming processes
  • DID Electrical selects TranSend ePOD and Route Optimisation for fully integrated last mile fulfilment
  • Dorset County Council makes charges fairer for adult social care
  • Drive DeVilbiss Sidhil selects TranSend to help provide exceptional customer service whilst controlling the cost of delivery
  • Transforming driver licensing services for the Driver & Vehicle Agency
  • Corporate car pool keeps Dumfries & Galloway Council moving
  • A Single Person Discount review adds £342,000 to Durham County Council's coffers
  • Ealing Council makes citizen data its ally in the fight against fraud and error
  • CostMaster enables cost savings at the East Kent Hospitals University NHS Foundation Trust
  • The Fund is Delighted with Civica’s Integrated Pensions Administration Solution UPM
  • Eastbourne Borough Council Digital Transformation Drives Savings of £3m
  • Edinburgh City Council increases council tax collection year on year
  • Streamlining the Environment Agency’s waste management with national online system
  • Civica boosts efficiency and effectiveness at Fife College with integrated MIS solution, REMS
  • Building a Truly Mission Critical solution for the Foreign & Commonwealth Office
  • Genius Foods looks to the future with HR innovation
  • Delivering greater costing insights for Gloucestershire Health and Care NHS Foundation Trust
  • Modern.Gov helps Harpenden Town Council with aim to halve paper consumption by 2020
  • Supporting the victims of serious crime for Her Majesty’s Prison and Probation Service
  • Helping Highways England Keep The Nation’s Road Network Safe and Free Flowing
  • Housing Plus Group makes a successful transition to transformational HR
  • Delivering outsourced revenues and benefits services for Hull City Council in a 7 Year partnership
  • Out-of-hours contact centre supports the residents of Hull
  • IFS Global Logistics - Customer Case Study
  • Civica's FreightPac streamlines complex logistics and customs processing for freight forwarder ITM
  • Ipswich Libraries click n’ collect with Spydus APIs
  • Carelink drives transformation for KARI, enabling better wholistic care management for vulnerable clients
  • Managing the transition to Universal Credit at Lambeth Council
  • Langley Park Learning Trust supports growth with Education FinancialsLIVE
  • Authority Finance drives improved visibility and better reporting for Logan County Auditor’s Office
  • Harrow Council Reduces Customer Services Budget
  • Harrow Transforms Its Parking Services in Partnership With Civica
  • London Borough of Redbridge - Customer Case Study
  • Improving public service experience with Civica’s Spydus Library Management System
  • Tower Hamlets modernises canvass process with Xpress Mobile Canvasser App
  • London Legacy Development Corporation - Customer Case Study
  • A more efficient housing benefit service at Luton Borough Council
  • Utility billing made easy for Madison Suburban Utility District
  • The Maintenance Supply Company selects TranSend ePOD and integrated route planning to optimise delivery of janitorial and workwear products
  • Civica Election Services helps MCC introduce online voting for members
  • Empowering a golden patient record for Maury Regional Health
  • Helping Mears deliver better care in every community
  • Managing conflicts of interest declarations at Mersey Care NHS Foundation Trust
  • Mihomecare Increase Compliance of Visits By 35%
  • CarelinkGo saves time, money and increases quality of client care at Multitask
  • Civica transforms Nationwide’s understanding of Online Banking Activity
  • Civica designs and delivers highly-rated mobile banking app for Nationwide Building Society
  • Natural Resources Wales Uses CRM to Modernise The Legacy
  • A multi-channel helpline for Network Rail that's available day and night
  • Newark and Sherwood Council cuts costs and boosts efficiency with OPENRevenues
  • North Lanarkshire Council uses Civica’s Master Data Management to improve citizen satisfaction
  • OnDemand Resource helps North Lincolnshire Council
  • NT Department of Education complete rollout of their next generation school management system
  • Nottingham University Hospitals NHS Trust - Customer Case Study
  • Orchard Care Homes improves quality & performance with Civica
  • A fast, flexible data collection platform for the world’s biggest banks
  • With Civica’s Master Data Management, prominent health plan significantly reduces costs
  • Pattersons Cleaning & Catering - Customer Case Study
  • Pension Protection Fund - Customer Case Study
  • Full IT Infrastructure, High Security And Resilience All Delivered within DWP’s Strict Timeframe
  • PerfectHome streamline delivery management to stores and customers with TranSend ePOD and integrated route planning
  • Managed Services helping Peter Moyes school deliver on IT strategy
  • Civica Election Services helps Poplar HARCA gain strong turnout for regeneration ballot
  • Port Stephens Council streamlines its operations by connecting, sharing and using data efficiently with Authority
  • WinDIP is more than an EDM for Portsmouth Hospitals NHS Trust
  • Preston City Council saves £12,000 per year by collaborating with Civica
  • ProCam streamline delivery management to UK crop producers with TranSend ePOD and integrated route planning
  • Qualifications Wales supports learners with flexible, user-focused system
  • Reading Borough Council - Customer Case Study
  • Robert Lee Distribution centralises and streamlines routing, scheduling and delivery management with Truckstops and TranSend ePOD
  • Civica delivers a more transparent, user-friendly and future-proofed approach to costing
  • The Royal Botanic Gardens, Kew introduces innovative EDRMS to support its diverse operations
  • Civica SLAM Invoicing saves the Trust over 23 hours processing time per month
  • SELMS Going from strength to strength through partnership with Civica Libraries
  • Civica Technology At Heart of Sevacare’s Successful Growth Strategy
  • Severn Trent Water set to cut logistics costs and increase renewable energy output with route planning & mobile job management system
  • Civica partners with Singapore Sports Hub to deliver its library’s full infrastructure, IT & BPO solutions
  • SMART move by NZ libraries pays off
  • South Lakes Housing improves homes and services for tenants
  • Using Managed SLAM saves time & increases efficiencies at South Tees Hospital NHS Foundation Trust
  • Service improvements and cost savings at the South Worcestershire Partnership
  • Southampton City Council streamline citizen engagement with Civica Digital360
  • Civica at The Heart of Spelthorne Borough Council’s Flood Response
  • Transparent HR and payroll management at St Andrews Links
  • Staffordshire County Council transforms vehicle maintenance efficiency
  • Improving reporting and service delivery with a single citizen view
  • OnDemand enables Stockport to cope with seasonal call surge
  • Civica makes paperless office vision a reality for Stockport Council
  • Winner of the Fighting Fraud Locally 2012 Award
  • Prescient+ super-user task force facilitiates Surrey Council's switch to paper-light hot desking office
  • Swale Borough Council ensures compliant document retention and disposal
  • Xpress partners with Swindon Borough Council to deliver first fully digital register to be used in UK elections
  • TAFE Queensland - Customer Case Study
  • Teign Housing improves customer services with Civica’s Cx tenant portal & CRM
  • Telecommunications Equipment Manufacturer - Customer Case Study
  • The City of Cardiff Council transforms the way they work with Civica
  • Secure Real Time Tracking of EU Referendum Votes for The Electoral Commission
  • Delivering a secure platform for the Home Office which helps police forces collaborate
  • The Mid Yorkshire Hospitals NHS Trust - Customer Case Study
  • HR and payroll precision at The Tool Connection
  • Thurlow Nunn Standen moves ahead with integrated HR and payroll
  • Civica resolves Trowers & Hamlins three into one database challenge
  • United Utilities reshapes its transport business with Civica Tranman
  • Understanding voter insights at University College London Hospitals NHS Foundation Trust
  • Cloud drives cost savings and innovation at the University of Roehampton
  • Supporting Verinovum’s data enrichment & integration to ACO, CIN and payer customers
  • Secure accredited infrastructure for a community rehabilitation company
  • Easy online access to planning applications for Waverley’s residents
  • Wessex Water optimise sludge tankering logistics with TranSend mobile waste job management and integrated routing solution
  • Wheatley Group streamline services and improve support for vulnerable tenants with Civica MultiVue
  • Wincanton signals commitment to digital innovation with TranSend delivery app deal
  • National park authority takes control of HR and payroll

About Civica

Civica is a market leader in specialist systems and business process services that help organisations to transform the way they work. Through experienced people who understand service delivery, the Group applies software, managed services and outsourcing to help customers streamline their activities.

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