Case Study: Clarence Valley Regional Libraries achieve increased community engagement and confirm collection cost‑benefits with Civica's SpydusCollections

How Clarence Valley Regional Libraries use analytics to increase community engagement and confirm collection cost/benefits

Clarence Valley Regional Libraries faced an intuition-driven approach to collection management across eight branches and a mobile service, relying on manual weeding and monthly‑lagged reports while state funding tightened. To gain better visibility into borrowing patterns and community demand, the service adopted Civica’s SpydusCollections (integrated with the Spydus LMS) to move from gut feeling to evidence-based decisions.

Civica’s SpydusCollections provides real-time, integrated analytics and customizable reports that enabled centralised records, floating of fiction, targeted stock rotation and smarter acquisitions. The solution has improved borrower access and community engagement through data‑driven promotions and events, helped optimise per‑copy cost/benefit and reservation-driven ordering, and is already reducing staff effort (for example, automating statewide reports is expected to save a couple of days per library per year).

Clarence Valley Regional

Martyn Williams

Team Leader (Collection and Reference)