Case Study: Avon Partnership Occupational Health Services achieves 25 years of streamlined, efficient and compliant occupational health services with Civica

25 years and still going strong for Avon Partnership Occupational Health Services

Avon Partnership Occupational Health Services, one of the largest fully integrated Occupational Health providers in the NHS, needed to standardise and streamline processes across multiple trusts and external clients while maintaining compliance and high service levels. To meet these challenges they selected Civica’s Occupational Health Management software in 1994 to support clinical and administrative workflows across University Hospitals Bristol, North Bristol and Weston Area Health NHS Trusts and a wider local health community.

Civica implemented its Occupational Health Management software to centralise records, improve user experience and automate key processes, enabling Avon Partnership to increase efficiency, raise occupational health service levels and meet regulatory standards. The long-term partnership with Civica has delivered measurable results — 25 years of continuous software use, regular performance audits and recognised accreditation including SEQOHS, ISO 9001 and Investors in People — demonstrating sustained compliance and operational improvement.

Avon Partnership Occupational Health Services