Case Study: Royal Berkshire NHS Foundation Trust achieves transition to patient-level costing and greater transparency with Civica CostMaster

Civica delivers a more transparent, user-friendly and future-proofed approach to costing

Royal Berkshire NHS Foundation Trust needed to move from a high-level, opaque costing system to patient-level costing and sought a more transparent, user-friendly solution to meet audit and reporting requirements. After evaluation the Trust chose Civica’s CostMaster to deliver the patient-level detail, clear allocation evidence and flexible reporting needed for the transition.

Civica implemented CostMaster on time and on budget with just 10 days of consultancy support, delivering an intuitive interface usable by non-technical staff, built-in reports to validate allocations, and reduced reliance on SQL specialists and external consultants. The result was improved transparency and auditability, faster reconciliation and reporting, and measurable cost savings from lower consultancy and staffing needs, positioning Royal Berkshire NHS Foundation Trust for patient-level costing and PLICs readiness.

Royal Berkshire NHS Foundation Trust

Roger Bovell

Head of Finance Systems & Costing