Case Study: Singapore Sports Hub achieves a modern, fully managed library infrastructure and expanded services with Civica

Civica partners with Singapore Sports Hub to deliver its library’s full infrastructure, IT & BPO solutions

Singapore Sports Hub, Singapore’s premier sports, entertainment and lifestyle complex, needed a robust solution to run and grow its library as part of its integrated community programming. Civica, a leading software, digital and outsourcing provider, partnered with the Hub to deliver the library’s full infrastructure, IT and BPO services to support day‑to‑day operations and future expansion.

Civica implemented end‑to‑end library infrastructure, IT and business process outsourcing and provided management support, enabling the Singapore Sports Hub to operate the library efficiently and scale its services to more Singaporeans. The partnership strengthened operational resilience and service delivery and helped the Hub expand its community offerings—supporting its mission to encourage greater sports participation and social integration.

Singapore Sports Hub

Jin Teik Oon

Chief Operating Officer